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(Remote Opportunity)

Client Overview

Our client is a national leader in home medical equipment and clinical services. They combine technology, operational excellence, and compassionate expertise to deliver essential products and care directly to patients’ homes. Our client makes healthcare accessible by taking a holistic approach to how they care for their patients.

They are equally passionate about taking care of their employees. Recognized as one of the fastest-growing healthcare companies in the U.S., an Inc. 5000 honoree, and a certified Great Place to Work®, our client continues to seek ways they can be one of the nation’s top employers. As they continue to grow, they remain committed to building an exceptional workplace where talented professionals are empowered, supported, and inspired to make a meaningful impact every day.

The Opportunity

We are seeking an experienced HRIS Analyst with deep UKG Pro-suite expertise to support the configuration, optimization, and ongoing administration of our client's UKG environment. This person will play a critical role in ensuring system accuracy, scalability, and operational efficiency across HR, Payroll, Finance, and IT.

This role is highly hands-on and will focus on system configuration, business rules, reporting, integrations, data audits, and issue resolution, while proactively identifying opportunities to improve processes and leverage new UKG functionality.

Your Primary Responsibilities

We are currently seeking an HRIS Analyst to join our team and add value in the following areas:

• Configure, maintain, and optimize UKG Pro to support organizational needs.
• Configure and maintain business rules, workflows, security roles, organizational structures, job codes, locations, compensation structures, and state/local tax updates.
• Maintain UKG landing pages for employees, managers, and administrators.
• Configure and support Document Management, People Assist, and employee self-service functionality.
• Configure and support annual Open Enrollment, benefit life events, testing, and troubleshooting.
• Maintain system documentation, configuration guides, and standard operating procedures.
• Serve as the functional subject matter expert for UKG Pro and related HR technologies.
• Research new UKG functionality and recommend enhancements that align with business priorities.
• Participate in UKG user groups, product forums, and continuing education to stay informed on system capabilities and industry best practices. Review UKG release notes and assess potential business impacts.
• Perform regular audits to ensure data accuracy, consistency, compliance, and overall system integrity.
• Identify data discrepancies and partner with stakeholders to resolve issues proactively.
• Develop, maintain, and enhance reports, dashboards, and workforce analytics that support business decision-making. Ensure reporting processes are accurate, repeatable, and audit-ready.
• Research, troubleshoot, and resolve system issues independently or in partnership with UKG Support.
• Track recurring issues, identify root causes, and recommend long-term solutions.
• Coordinate implementation activities for system upgrades and enhancements while minimizing business disruption.
• Configure, maintain, and troubleshoot middleware, APIs, file feeds, and integrations supporting HR and payroll processes.
• Support integrations with platforms including:
• • Identity and Access Management (Okta)
  • Active Directory
  • Timekeeping hardware
  • Employee recognition platforms (Nectar)
  • Other third-party HR technologies
• Build strong partnerships with HR, Payroll, Finance, IT and Talent Acquisition. Consult with stakeholders to understand reporting needs, operational challenges, and opportunities for process improvement.
• Translate business requirements into scalable HR technology solutions while maintaining system integrity and governance.
• Provide recommendations and best practices based on UKG functionality and prior experience.
• Support compliance with applicable federal, state, and local regulations related to HR systems and employee data.
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance.
• Maintain HIPAA/patient confidentiality.
• Regular and reliable attendance as assigned by your schedule.
• Provide backup support for payroll processing during planned absences or business continuity situations.
• Participate in audits and provide system documentation and reporting as needed.
• Perform additional duties and special projects as assigned.
• Other job duties assigned.

Skills For Success

• Deep system configuration and problem-solving skills.
• Strong analytical mindset with attention to detail.
• Ability to work independently and manage competing priorities.
• Clear documentation and communication skills.
• Proactive, solutions-oriented approach to HRIS challenges.

Required Qualifications

• 3–5+ years of hands-on HRIS experience, with strong UKG expertise required, specifically in UKG Pro implementation.
• Demonstrated experience configuring UKG business rules, workflows, and reporting.
• Experience supporting open enrollment, payroll-adjacent processes, and timekeeping systems.
• Strong understanding of HR data structures, compliance considerations, and reporting logic.
• Proven ability to manage high ticket volume while maintaining accuracy and responsiveness.
• Experience working cross-functionally with HR, IT, Finance, and Payroll teams.

You Might Also Have

• Experience supporting multi-state or complex tax environments.
• Familiarity with Okta, Active Directory, and middleware integrations.
• Prior experience in a high-growth or operationally complex organization.
• Exposure to employee recognition platforms and downstream HR systems.

What Our Client Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent / 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Our Client Is Proud of Its Commitment to Employees

Our client has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award

Position Summary

The Head of Channel, Financial Services is a senior leader responsible for defining and executing CoAd's channel strategy across three verticals: Banks, CPAs, and Franchises. This role sets the direction, frameworks, and playbooks that enable Channel Managers to identify, recruit, and activate new partners, and that enable Channel Sellers to generate and route qualified end-client opportunities to CoAd's PEO (Business Consultants) and HCM (Sales Executives) field sales organizations. The Head of Channel, Financial Services is accountable for overall channel performance and functions as the strategic overlay to the field, equipping the team and field sellers with the positioning, tools, and support needed to succeed across each vertical.

Key Responsibilities

Channel Strategy and Planning

•  Own and continuously evolve CoAd's financial services channel strategy across Banks, CPAs, and Franchises, ensuring alignment with overall growth objectives and field sales priorities.

•  Define channel-specific value propositions, ideal partner profiles, go-to-market approaches, and partner acquisition playbooks for each vertical.

•  Set annual and quarterly channel priorities, partner targets, and performance expectations by vertical; translate strategy into executable plans for the team.

•  Identify emerging channel opportunities and make recommendations to leadership on strategic investments, new verticals, or program changes.

•  Maintain a current understanding of market dynamics, competitive positioning, partner preferences, and regulatory environment across each channel segment.

Team Leadership and Performance

•  Lead, coach, and develop a team of Channel Managers and Channel Sellers, setting clear role expectations and holding individuals accountable to channel performance goals.

•  Support Channel Managers in identifying and pursuing high-potential partner targets; provide deal-level coaching, strategic guidance, and escalation support through the partner acquisition process.

•  Support Channel Sellers in sourcing, qualifying, and routing end-client opportunities to the correct field seller (BC for PEO; HCM Sales Executive for payroll/HCM) based on prospect fit.

•  Conduct regular pipeline reviews and performance conversations with direct reports across both partner development and end-client opportunity metrics.

•  Recruit and develop team talent in alignment with channel growth priorities and CoAd's standards.

Partner Program and Framework Development

•  Design and maintain the structure of CoAd's preferred partner program for financial services channels, including partner tiers, activation criteria, incentive frameworks, and performance standards.

•  Develop onboarding and activation playbooks that Channel Managers use to bring new partners to productivity quickly and consistently.

•  Establish partner performance standards and review cadences; direct Channel Managers in managing underperforming partnerships and escalate where needed.

•  Maintain senior-level relationships with the most strategic partners in the portfolio, supporting Channel Managers where executive presence is required to advance or protect a key relationship.

Field Alignment and Overlay Execution

•  Ensure the channel team functions as an effective overlay to PEO and HCM field sales, driving qualified partner-sourced opportunities into field pipelines without disrupting field-led motions.

•  Establish and maintain clear handoff protocols and joint accountability frameworks between Channel Sellers and field BCs and HCM Sales Executives.

•  Maintain ongoing alignment with PEO and HCM field sales leadership on channel priorities, opportunity routing, territory coverage, and capacity.

•  Track routed opportunity outcomes and use conversion data to improve channel sourcing quality, team effectiveness, and field partnership.

Bank Channel

•  Define the strategy and partner profile for CoAd's bank channel, focusing on regional and community banks whose business banking and commercial divisions serve clients with PEO and payroll needs.

•  Develop the referral frameworks, co-marketing approaches, and partner program terms that Channel Managers use to recruit and activate bank partners.

•  Identify bank holding companies and financial institution networks that represent scalable, system-level partnership opportunities and direct team efforts accordingly.

CPA Channel

•  Define the strategy and partner profile for CoAd's CPA channel, targeting firms and accounting professionals who advise small and mid-market business clients on HR, payroll, and workforce costs.

•  Develop the co-advisory models, referral structures, and partner program terms that position CoAd as the preferred PEO and HCM recommendation in CPA client interactions.

•  Direct Channel Managers in building relationships with state CPA societies and national accounting associations to drive awareness and sourcing pipeline.

•  Provide air cover for field Business Consultants and HCM Sales Executives pursuing local CPA relationships, ensuring they have the tools, positioning, and support needed to engage CPA partners effectively in their markets.

•  Maintain and distribute current CPA-specific marketing materials, service offers, and partner program details to field sellers; ensure materials reflect the latest product capabilities and competitive positioning.

•  Partner with Sales Enablement to develop CPA-specific training and talk tracks for field sellers, ensuring consistent messaging and a high-quality partner experience at the local level.

Franchise Channel

•  Define the strategy and partner profile for CoAd's franchise channel, targeting systems and franchise development organizations where workforce management and co-employment are a natural fit.

•  Develop the system-level agreement structures and partner program terms that Channel Managers use to recruit franchise brands and drive adoption across franchisee networks.

•  Work with field sales and operations to ensure CoAd can support the unique HR and compliance needs of franchise clients at scale.

Market Intelligence and Competitive Positioning

•  Monitor competitor channel strategies, compensation models, and partnership approaches across Banks, CPAs, and Franchises; translate intelligence into updated playbooks and field guidance.

•  Track legislative, regulatory, and market developments impacting financial services distribution channels and adjust strategy as needed.

•  Serve as CoAd's internal expert on financial services channel dynamics, informing leadership, cross-functional partners, and field sellers as needed.

Performance and Reporting

•  Own overall channel performance across all three verticals; set targets, monitor results, and drive corrective action when trends require intervention.

•  Track and report on team performance, partner productivity, partner activation rates, and opportunity routing outcomes on a regular cadence.

•  Use performance data to continuously refine channel strategy, team priorities, and partner program design.

Required Skills & Experience

•  10+ years of progressive experience in channel sales, partnership/business development, or strategic alliances, including at least 3-5 years in a leadership role managing a team.

•  Experience within the PEO, HCM, payroll, or broader HR services industry strongly preferred; familiarity with how these solutions are positioned to banks, CPA firms, and franchise organizations.

•  Demonstrated success building, scaling, and managing multi-vertical partner channels, including partner recruitment, activation, and performance management.

•  Experience designing partner program frameworks, including tiering structures, incentive models, activation criteria, and performance standards.

•  Proven ability to lead, coach, and develop sales or channel teams (e.g., Channel Managers, Channel Sellers) and hold them accountable to pipeline and performance metrics.

•  Strong track record operating as a strategic overlay to a field sales organization, including establishing handoff protocols and driving cross-functional alignment with field sales leadership.

•  Established relationships or experience engaging community/regional banks, CPA firms and accounting associations, and/or franchise systems is a plus.

•  Executive-level relationship management and influencing skills, with the ability to represent CoAd credibly with senior partner stakeholders.

•  Analytical and data-driven approach to managing channel performance, using metrics such as partner activation rate, opportunity conversion, and channel profitability to guide decisions.

•  Excellent verbal, written, and presentation communication skills; ability to translate strategy into clear playbooks and field-facing tools.

•  Bachelor's degree in Business, Finance, or related field required; MBA or equivalent experience preferred.

•  Willingness and ability to travel to support partner relationships and field sales alignment as needed.

About CoAd

CoAd helps businesses navigate the complexities of workforce management through a combination of technology, expertise, and human support. Serving more than 17,000 clients nationwide, CoAd delivers payroll, HR, benefits administration, compliance support, workforce technology, and PEO services that help organizations simplify operations, support their employees, and drive growth.

Built on the belief that workforce solutions should be integrated, intuitive, and people-centered, CoAd empowers employers to manage their workforce with greater confidence while adapting to the evolving needs of today’s workplace.

EEO

CoAd is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

We are seeking a highly capable data quality analyst to develop procedures to enhance the accuracy and integrity of our organization's data. You will be performing data analysis, collaborating with database developers to enhance data collection and storage procedures, and preparing data analysis reports.

To ensure success as a data quality analyst, you should exhibit extensive knowledge of data analysis techniques and experience in a similar role. A top-notch data quality analyst will be someone whose data analysis expertise results in reliable information for company executives.

Data Quality Analyst Responsibilities:

• Performing statistical tests on large datasets to determine data quality and integrity.
• Evaluating system performance and design, as well as its effect on data quality.
• Collaborating with database developers to improve data collection and storage processes.
• Running data queries to identify coding issues and data exceptions, as well as cleaning data.
• Gathering data from primary or secondary data sources to identify and interpret trends.
• Reporting data analysis findings to management to inform business decisions and prioritize information system needs.
• Documenting processes and maintaining data records.
• Adhering to best practices in data analysis and collection.
• Keeping abreast of developments and trends in data quality analysis.

Data Quality Analyst Requirements:

• Bachelor's degree in statistics, mathematics, computer science, information management, or similar.
• At least 5 years of experience in data analysis.
• Proficiency in programming languages, including Structured Query Language (SQL) and JavaScript.
• In-depth knowledge of statistical methods and tests.
• Extensive experience with statistical packages, such as MS Excel, SAS, and SPSS
• Exceptional analytical skills.
• Advanced problem-solving skills.
• Knowledge of best practices in data analysis.
• Excellent interpersonal and communication skills.

Junior QA Analyst Intern
SCALIS is hiring a remote full time Junior QA Analyst to help us deliver a reliable recruiting platform used for complex, high-impact workflows such as job requisitions, candidate management, interviews, approvals, offers, and onboarding.

This is a hands-on quality role. You will explore the product, test new features, reproduce customer issues, run regression checks, and help the team understand whether a change is truly ready for customers.

Manual and exploratory testing are central to the role. You will also work with engineers to identify valuable automation opportunities, but this is not primarily a test automation or software engineering position.

What you’ll do

• Test new features and bug fixes before release.
• Perform exploratory testing across complete user workflows.
• Reproduce customer-reported issues and document clear, reliable steps.
• Build and maintain regression checklists for critical product areas.
• Verify resolved bugs and identify related edge cases.
• Review product requirements, designs, and acceptance criteria before implementation.
• Identify ambiguous or missing requirements early.
• Create high-quality bug reports with severity, expected behavior, actual behavior, evidence, and reproduction steps.
• Help assess customer impact and prioritize quality issues.
• Test across supported browsers, devices, permissions, and account configurations.
• Collaborate closely with engineering, product, design, and Customer Success.
• Recommend which recurring checks should be automated.
• Track patterns in escaped defects and suggest improvements to our development process.

What we’re looking for

• Experience in software quality assurance or product testing.
• A genuine interest in building a career in QA and product quality.
• Strong exploratory testing instincts.
• Ability to investigate unexpected behavior beyond the obvious happy path.
• Clear written communication, especially when reporting bugs.
• Attention to detail without losing sight of customer impact.
• Ability to distinguish blocking defects from minor issues.
• Comfort learning a complex B2B SaaS product.
• Confidence asking questions when requirements or expected behavior are unclear.
• Ability to work independently while collaborating closely with a remote team.

Nice to have

• Experience testing ATS, HRIS, recruiting, or other workflow-heavy SaaS products.
• Experience with permissions, approval workflows, email, scheduling, or third-party integrations.
• Familiarity with browser developer tools, API clients, SQL, or application logs.
• Experience with Linear, GitHub, Figma, and Slack.
• Exposure to automated end-to-end testing.
• Experience working in a fast-moving startup environment.

What success looks like within your first three months, you will:

• Understand SCALIS’s core recruiting workflows and their customer impact.
• Reliably test new features and verify bug fixes.
• Produce bug reports engineers can act on without repeated clarification.
• Establish repeatable regression coverage for our most important workflows.
• Surface meaningful issues before customers encounter them.
• Give the team better evidence about whether changes are production-ready.

How we think about quality
Quality is not owned by one person. Engineers remain responsible for testing and understanding the changes they ship. The QA Analyst strengthens that ownership by bringing dedicated exploratory testing, product knowledge, and an independent customer perspective.

We value thoughtful investigation over checking boxes. Finding an obvious broken button matters, but understanding that an approval workflow silently skipped the wrong person matters more. We want someone who is interested in developing that judgment over time.

CoAd is seeking a Business Analyst to join our growing AI team. This is an opportunity for someone who works AI-first: someone who can sit with a department, capture how work actually gets done, and turn that into process documentation and training material that the rest of the organization can act on. This role reports to the Head of AI and supports both the data science team and executive-level communication.

The Business Analyst (AI-Native) is responsible for driving process improvement, requirements management, data analysis, AI transformation initiatives, and business solution delivery across operational and customer-facing processes.

Essential Job Functions

Business Requirements Definition

•  Gather business requirements and write functional specifications.

•  Write user stories, use cases and acceptance criteria.

•  Interview departments to capture workflows and automation opportunities.

Data Analysis

•  Conduct root cause analysis and analyze operational data.

•  Provide data-driven recommendations.

Process Improvement

•  Lead process improvement initiatives and change management efforts.

•  Develop As-Is and To-Be process maps.

AI Enablement & Transformation

•  Use AI tools to accelerate documentation, analysis, and solution design.

•  Develop AI training and adoption materials.

•  Partner with Data Science teams on AI initiatives.

Applications Development Support

•  Support UAT, releases, defects, and implementations.

Documentation Governance

•  Own SharePoint repositories and documentation standards.

Required Skills and Experience

•  3+ years as a business analyst, process analyst, or equivalent, with a portfolio of process documentation and workflow maps.

•  Demonstrated ability to interview SMEs and translate their input into clear as-is and to-be process flows.

•  Experience gathering requirements and supporting Agile delivery.

•  Process improvement and stakeholder management expertise.

•  Strong SharePoint, documentation, and presentation skills. Demonstrated ability to interview SMEs and translate their input into clear as-is and to-be process flows.

•  Working fluency with AI tools (e.g., Claude, Copilot, or equivalent) used as a daily driver for drafting, summarizing, and diagramming.

•  Strong documentation and information-architecture skills, including hands-on SharePoint repository management.

•  Advanced PowerPoint skills, including the ability to build both leadership and board-level decks.

Preferred Experience

•  Experience in PEO, HCM, payroll, benefits, insurance, or another regulated multi-tenant environment.

•  Familiarity with process-mapping notation and tooling (e.g., BPMN, Visio, Lucidchart, Mermaid).

•  Experience documenting complex IT or systems processes.

•  Experience building training or enablement material for internal adoption of new tools.

CoAd Summary

CoAd helps businesses navigate the complexities of workforce management through a combination of technology, expertise, and human support. Serving more than 17,000 clients nationwide, CoAd delivers payroll, HR, benefits administration, compliance support, workforce technology, and PEO services that help organizations simplify operations, support their employees, and drive growth.

Built on the belief that workforce solutions should be integrated, intuitive, and people-centered, CoAd empowers employers to manage their workforce with greater confidence while adapting to the evolving needs of today’s workplace.

EEO

CoAdvantage is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Job Overview

The Affiliate Marketing Analyst is responsible for managing day-to-day relations with a dedicated group of our affiliates and influencers. In this role, you will focus on growing current relationships, setting up exclusive deals, recruiting potential partners, and consistently hitting KPIs for your book of business.

The ideal candidate possesses strong problem-solving and time-management skills, feels highly comfortable engaging in high-volume email outreach, and excels at communicating with affiliates over the phone. Communication is paramount in the affiliate space; our primary goal is to provide an industry-leading partner

Key Responsibilities

• Monitor affiliate activity, identify operational areas of improvement, and recommend actionable ways to increase partner-generated revenue.
• Maintain a high level of communication with partners. Work closely with them to ensure they understand which deals are performing best.
• Send daily offers to your top partners and design/distribute affiliate newsletters to inform partners of new products, campaigns, or program changes.
• Strategically negotiate commission rates, paid placements, and organic placements with affiliates.
• Analyze and report weekly/monthly performance metrics to the team. Optimize paid media placements, provide necessary trackable links, and analyze ongoing performance.
• Proactively recruit new affiliates and partners through independent research, industry referrals, and other strategic avenues.
• Maintain complete comfort working with a diverse range of partners, including digital influencers and small-to-medium business (SMB) owners.
• Execute additional duties and responsibilities as management may deem necessary from time to time to support evolving business needs.

Qualifications:

• Minimum of 2+ years of professional experience working directly in Affiliate or Influencer Marketing.
• Associate’s degree equivalent required; Bachelor’s degree preferred.
• Strong aptitude with MS Office products and Google Suite, with an advanced proficiency in Excel/Google Sheets.
• Strong analytical capabilities with the ability to interpret data and translate insights into actionable partner strategies.
• Exceptional verbal and written communication skills with a proven ability to effectively manage and build trust-based partner relationships.
• Self-starter mindset with the ability to thrive within a collaborative team environment.
• Demonstrated attention to detail, quality, and organization in all work outputs.
• Professional demeanor in dealing with others, with a dedicated focus on maintaining constructive working relationships.

What We Offer:

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Cartographer

Location: Bengaluru, India (On-site: 5 days in office)

Why Stronghold, Bengaluru

At Stronghold, you're not just another employee; you are a part of our global family. We believe in nurturing talent, fostering innovation, and celebrating successes together. With our state-of-the-art technology and a team of industry experts, we offer a platform for growth, development, and unparalleled learning. We value innovation, collaboration, and a commitment to excellence, and we provide our employees with the resources and support they need to succeed. If you’re looking for ownership, impact, and the opportunity to grow alongside a high-performing team, we invite you to apply today!

Our Investment in You

• Compensation: Competitive salary aligned with industry benchmarks.
• Protection: Comprehensive Medical and Group Term Life Insurance.
• Growth: Continuous learning and professional development programs.
• Balance: Generous Paid Time Off (PTO) and Parental Leave policies.

Equal Opportunity Employer

Stronghold Investment Management is an equal opportunity employer. We believe in creating a diverse and inclusive workforce, where individuals of all backgrounds, experiences, and perspectives can thrive. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by applicable laws. We encourage applicants from underrepresented groups to apply and embrace the unique contributions they can bring to our organization.

The Opportunity:

Are you seeking an opportunity to enhance your expertise in satellite communications systems, including devices, implementing security systems, and identifying tools, that will support our country and safeguard our nation? As a Satellite Communications Systems Security Engineer, you will identify the necessary tools, security systems, devices, and applications required to assess vulnerabilities and recommend optimal solutions and security strategies. Your experience is needed to develop and implement security solutions that protect our military and infrastructure.

Join a team of communications and systems engineers supporting engineering, sustainment, and management of communications systems. You’ll perform ongoing system analyst activities for programs, perform risk assessments of systems and equipment, assist engineers with identifying solutions for vulnerabilities, create and map Security Technical Implementation Guides (STIGs), submit change requests for system components, develop a Plan of Action and Milestones (POA&M), create documentation supporting Risk Management Framework (RMF) accreditations, perform vulnerability management using automated systems, and create and submit RMF packages. You’ll brief the technical security posture to client leadership, prepare brief slides and summaries of vulnerabilities, and advise on how to prevent and mitigate future security threats.

In this role, you’ll closely impact a national security level communications system that provides vital information to strategic and tactical users of the DoD Teleport communications systems. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers.

What You’ll Work On:

• Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management.
• Implement infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises.
• Perform risk and vulnerability assessments in network, system, and application areas and leverage big data analytics and traditional security event types to identify advanced threats or indicators of compromise.
• Participate in the development of test strategies and conduct of testing, validating, and implementing applicable STIG requirements for current or new systems.
• Conduct periodic self-assessments of systems to ensure STIG compliance and create STIG checklists to support periodic self-assessments.
• Perform Information Assurance Vulnerability Management (IAVM) activities such as IA vulnerability alerts, bulletins, and tasking orders and develop a systematic approach for responses to IAVM related issues to maintain system compliance.

You Have:

• 7+ years of experience implementing, testing, and validating STIGs, performing system self‑assessments, and creating STIG checklists
• 7+ years of experience executing IAVM actions, such as IAVA alerts, bulletins, or tasking orders, and developing compliant engineering responses
• 7+ years of experience deploying and validating ESS, ACAS, and CMRS, analyzing ACAS scans, developing remediation strategies, and implementing patches and upgrades
• 7+ years of experience reviewing cybersecurity and engineering change requests to ensure operational availability and compliance
• Knowledge of RMF and its application to networks and IT systems, such as Cisco routers, switches, Active Directory, or access control
• Ability to manage users in Windows or Linux and administer VMs in VMware or Hyper‑V
• Ability to accredit and secure DoD systems using RMF, perform IAVA analysis, document POA&Ms, and prepare security assessment artifacts
• Secret clearance
• HS diploma or GED
• Security+ Certification

Nice If You Have:

• Possession of excellent verbal and written communication skills
• Top Secret Clearance
• Cybersecurity Certification, such as CISSP or Certified Ethical Hacker Certification, or Networking Certification, such as Network+ or Cisco Certification

Team Lead II

At Boundless | RapidVisa Phils. Inc.

Onsite, Cebu, Philippines

About Boundless Immigration

We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families through their entire immigration journey and their first ten years of life in a new country.

Since 2020, Boundless has become the largest player in the family immigration industry, helping tens of thousands of families every year achieve their dreams and becoming the first brand in an industry that has never had one before.

We're backed by influential early-stage venture investors around the country, including Foundry Group (led by Brad Feld), Emerson Collective (Laurene Powell Jobs’ foundation), Pioneer Square Labs, Two Sigma Ventures, Trilogy Equity Partners, and Jerry Yang, and are well-capitalized for years of growth.

What You Will Do

• As a Team Lead II within the Payment Solutions Team, you will lead and coach a group of 4-5 Payment Solutions Specialists and Agents responsible for day-to-day Accounts Receivable & Accounts Payable execution.
• You will own a team of 3 specialists managing $1 million in AR with a target of reducing customer defaults down to 10% & 1 specialist managing the customer AP process. You ensure your team executes consistently against SLAs, quality standards, and financial targets. You are accountable for frontline performance, workload management, and first-level issue resolution. You translate priorities set by the Finance Operations Manager into clear daily actions and ensure your team has the support and structure needed to succeed.

This role is hands-on and execution-focused, combining people leadership with operational oversight and continuous improvement.

Key Responsibilities

Team Leadership & Coaching

• Lead and coach team members through daily standups, weekly 1:1s, and ongoing performance feedback.
• Own onboarding and ramp-up for new hires on the team
• Set and reinforce expectations around ownership, quality, and professional customer communication.

Performance Management & Execution

• Monitor individual and team performance against KPIs, SLAs, and quality benchmarks.
• Identify performance gaps early and implement corrective actions.

Operational Oversight (AR & AP)

• Oversee daily AR and AP operations across the Individual segments, ensuring adherence to SLAs, policies, and financial controls.
• Serve as 1st AP Approver prior to release of any “money-out”.
• Monitor workload distribution, execution quality, and backlog based on volume, complexity, and performance data.
• Ensure operational consistency across platforms and workflows.
• Provides support for the Senior Team Lead and Manager when they are out of office

Escalation Management (Level 1)

• Handle Level 1 payment-related escalations across channels (email, calls, chat).
• Resolve standard escalations independently and escalate complex or high-risk issues to the Senior Team Lead with context and recommendations.

Quality Control & Compliance

• Conduct regular audits of case handling, documentation, and customer communications to ensure compliance with SOPs and policies.
• Ensure accurate processing and adherence to financial and operational controls.

Reporting & Operational Visibility

• Create, maintain, and update operations trackers and agent-level reporting.
• Use AI (e.g., Claude) and data tools (e.g., Sigma, PowerBI, Looker, KNIME, Google Sheets) to monitor trends, flag risks, and support performance discussions.
• Share regular performance updates with the Senior Team Lead.

Process Improvement

• Identify process gaps, bottlenecks, and recurring issues within team workflows.
• Initiate and support improvement efforts that enhance efficiency, accuracy, and customer experience.
• Ensure process changes and best practices are documented and communicated to the team.

Who You Are

• You are a people-first leader who keeps execution tight and consistent.
• You are comfortable balancing coaching with accountability.
• You handle day-to-day issues calmly and know when to escalate.
• You think in terms of execution quality, risk, and throughput not just task completion.
• You lead by example and create clarity in fast-moving environments.

What You Bring

• 2+ years of experience leading financial operations and collections teams within a B2C and/or B2B Setting
• Comfortable working with financial and AR concepts; a degree in Accountancy, Management Accounting, Finance, or a related field is preferred but not a hard requirement if you can demonstrate the skill directly
• Proven experience using data tools (e.g., Claude, Sigma, PowerBI, Looker Studio, Google Workspace) to drive decisions and monitor team performance
• A proactive, strategic mindset - you anticipate risks, identify gaps early, and take action before issues escalate
• Strong communication skills, with the ability to simplify complex topics for teams and cross-functional partners
• A driver mentality - you influence others, lead with clarity, and hold the team accountable for results
• Experience with CRM and ticketing tools, paired with strong operational discipline
• A passion for building a high-performance, customer-first culture focused on clarity, ownership, and continuous improvement

What We Offer

You will be part of a dynamic workforce in an environment where you will collaborate with the expert and elite talents in the online immigration services industry. 

You can cultivate your skillfulness and dexterity amongst us as you experience a highly creative culture built on loyalty and responsibility to our partners while having a lot of fun at work. 

Great company perks and benefits await you!

About this role:

Nova Sky Stories is looking for a Finance Manager who wants to do more than report the numbers—they want to help shape the business behind them. Partnering directly with the CFO and senior leaders across the organization, you'll play a key role in financial planning, forecasting, business performance, and strategic decision-making as we continue to scale globally. This is an opportunity for someone who thrives in a fast-paced, entrepreneurial environment, enjoys solving complex business challenges, and wants to make a meaningful impact in a company redefining live entertainment through cutting-edge drone technology.

As a Finance Manager, you’ll be responsible for: 

• Lead the company's budgeting, forecasting, and financial planning (FP&A) processes.
• Develop and maintain cash flow forecasts and provide recommendations to optimize financial performance.
• Build and track key financial and operational metrics, delivering actionable insights to leadership.
• Prepare executive, board, and shareholder reporting materials with clear financial analysis and business recommendations.
• Partner with department leaders to support budgeting, resource planning, and investment decisions.
• Analyze business performance, identify trends and risks, and recommend opportunities for operational improvement.
• Continuously improve financial models, reporting processes, and planning tools to support company growth.

You’ll need to have: 

• Bachelor's degree in Finance, Accounting, Economics, or a related field.
• 5+ years of experience in Financial Planning & Analysis (FP&A), corporate finance, strategic finance, or a related finance function.
• Advanced proficiency in Microsoft Excel and financial modeling.
• Experience preparing executive-level financial reporting and presentations.
• Strong analytical, problem-solving, and business partnering skills.
• Excellent communication skills with the ability to present financial information to both finance and non-finance stakeholders.
• Highly organized with the ability to manage multiple priorities in a fast-paced, evolving environment.

It’s a plus if you have:

• MBA, CPA, or CFA designation.
• Experience supporting high-growth, venture-backed, or technology-driven companies.
• Experience within entertainment, live events, media, or experiential businesses.
• Experience with financial planning systems and business intelligence tools.
• A proactive, hands-on mindset with a desire to build processes and continuously improve how finance supports the business.
• Comfortable operating with ambiguity and adapting as business priorities evolve.

Salary Range: $130,000 – $155,000 USD

At Nova Sky Stories, we're building something that has never existed before—and we want our team members to share in that journey. In addition to competitive compensation, we offer:

• Medical, dental, and vision coverage
• 401(k) with company matching
• Flexible PTO and paid sick leave
• Paid parental leave
• Company-paid holidays
• Equity opportunities for eligible employees

Compensation will be determined based on factors such as experience, skills, qualifications, and geographic location.