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About the Role

As the Director of Operations, you will oversee all aspects of production, compounding, maintenance, and sanitization within our personal care contract manufacturing facility. This role requires a strategic leader with extensive experience in operations management, ensuring efficiency, cost-effectiveness, and adherence to the highest standards of quality and safety. You will drive process optimization, team development, and operational excellence to support business growth and customer satisfaction.

Responsibilities

• Provide leadership and direction for production, compounding, maintenance, and sanitization departments to achieve operational goals.
• Develop and implement strategies, policies, and procedures to improve efficiency and ensure compliance with GMP, ISO, FDA, and other regulatory standards.
• Oversee daily operations, ensuring production schedules are met and products meet the highest quality standards.
• Manage and optimize manufacturing processes to enhance efficiency, reduce costs, and drive continuous improvement initiatives.
• Ensure proper maintenance and sanitization of equipment and facilities to support operational and safety requirements.
• Collaborate with cross-functional teams, including QA, R&D, and Supply Chain, to support new product development and process enhancements.
• Monitor key performance indicators (KPIs) to assess operational performance and implement corrective actions when needed.
• Develop and manage departmental budgets, ensuring cost-effective resource allocation and financial accountability.
• Lead the training and development of operational teams to maintain a skilled and engaged workforce.
• Foster a culture of safety, quality, and continuous improvement, staying informed on industry trends and regulatory changes.

Qualifications

• Bachelor’s degree in Operations Management, Engineering, Business Administration, or a related field. An advanced degree is preferred.
• Minimum of 10 years of operations management experience in personal care or a related manufacturing industry, with a strong background in contract manufacturing.
• Proven leadership skills with a track record of managing and developing high-performing teams.
• Strong problem-solving and analytical abilities with a detail-oriented approach.
• Excellent communication and collaboration skills to work effectively across departments.
• Proficiency in operations management software and tools.

Preferred Qualifications

• Knowledge of Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
• Certification in operations management (e.g., APICS, PMP).

About this role:

Nova Sky Stories is seeking a Senior Event Marketing Director to own the strategy and execution that fills seats at our touring experiences around the world. This leader will be responsible for developing integrated marketing campaigns that drive ticket sales, maximize attendance, and build long-term audience demand across Nova's growing portfolio of live entertainment experiences.

This is a highly commercial marketing role that sits at the intersection of brand, performance marketing, audience growth, and live events. The ideal candidate has successfully marketed large-scale touring productions, attractions, festivals, concerts, immersive experiences, or live entertainment brands where ticket sales were the primary measure of success. They understand how to build excitement before a show, optimize campaigns while tickets are on sale, and maximize revenue through data-driven marketing strategies.

This is a builder role. You'll create scalable marketing playbooks, manage media investments, partner with external agencies and venue partners, and work cross-functionally to ensure every market reaches its attendance and revenue goals.

As a Sr. Event Marketing Director, you’ll be responsible for: 

• Own the end-to-end marketing strategy for Nova's touring shows, with accountability for ticket sales, attendance, and campaign performance.
• Develop and execute integrated marketing campaigns across paid media, digital marketing, partnerships, PR, social media, email, influencer marketing, and local market activations.
• Lead media planning, buying strategy, budget allocation, and performance optimization to maximize return on marketing investment.
• Partner with Brand Marketing, Creative, Sales, Production, and external venue or ticketing partners to launch successful campaigns in every market.
• Analyze campaign performance, audience insights, pricing trends, and sales data to continuously improve marketing effectiveness and customer acquisition.
• Build repeatable marketing frameworks that can scale globally while allowing flexibility for local market needs.
• Own relationships with external agencies, media partners, promoters, and ticketing platforms to ensure flawless campaign execution.
• Stay deeply involved in campaign execution while continually testing new channels, technologies, and audience growth strategies.

You’ll need to have: 

• 10–15+ years of experience owning event marketing, experiential marketing, live entertainment marketing, or touring event marketing.
• Proven success developing and executing marketing campaigns that drive ticket sales, attendance, and revenue growth for live entertainment or consumer events.
• Strong experience managing large paid media budgets across digital, social, search, display, out-of-home, radio, television, and other marketing channels.
• Deep understanding of customer acquisition, audience segmentation, CRM, marketing analytics, attribution, and campaign optimization.
• Experience working with ticketing platforms, venue partners, promoters, and external marketing agencies.
• Highly analytical with the ability to translate marketing performance into business outcomes and revenue growth.
• Exceptional project management and cross-functional leadership skills with the ability to thrive in a fast-paced, high-growth environment.

It’s a plus if you have:

• Experience marketing global or multi-city touring productions, entertainment brands, or destination-based experiences.
• Background with organizations such as Cirque du Soleil, Feld Entertainment, Live Nation, AEG, Broadway touring productions, themed attractions, festivals, sports, museums, or similar consumer entertainment companies.
• Experience launching new markets and developing localized marketing strategies across multiple regions.
• Familiarity with audience growth platforms, CRM automation, marketing attribution tools, and ticketing analytics.
• Entrepreneurial mindset with a willingness to be hands-on, solve problems quickly, and continuously improve marketing performance.
• Creative thinker who combines storytelling with data-driven decision making to deliver measurable business results.

Salary Range: $190,000 to 220,000 USD

At Nova Sky Stories, we're building something that has never existed before—and we want our team members to share in that journey. In addition to competitive compensation, we offer:

• Medical, dental, and vision coverage
• 401(k) with company matching
• Flexible PTO and paid sick leave
• Paid parental leave
• Company-paid holidays
• Equity opportunities for eligible employees

Compensation will be determined based on factors such as experience, skills, qualifications, and geographic location.

About this role:

Nova Sky Stories is seeking a Senior Event Marketing Director to own the strategy and execution that fills seats at our touring experiences around the world. This leader will be responsible for developing integrated marketing campaigns that drive ticket sales, maximize attendance, and build long-term audience demand across Nova's growing portfolio of live entertainment experiences.

This is a highly commercial marketing role that sits at the intersection of brand, performance marketing, audience growth, and live events. The ideal candidate has successfully marketed large-scale touring productions, attractions, festivals, concerts, immersive experiences, or live entertainment brands where ticket sales were the primary measure of success. They understand how to build excitement before a show, optimize campaigns while tickets are on sale, and maximize revenue through data-driven marketing strategies.

This is a builder role. You'll create scalable marketing playbooks, manage media investments, partner with external agencies and venue partners, and work cross-functionally to ensure every market reaches its attendance and revenue goals.

As a Sr. Event Marketing Director, you’ll be responsible for: 

• Own the end-to-end marketing strategy for Nova's touring shows, with accountability for ticket sales, attendance, and campaign performance.
• Develop and execute integrated marketing campaigns across paid media, digital marketing, partnerships, PR, social media, email, influencer marketing, and local market activations.
• Lead media planning, buying strategy, budget allocation, and performance optimization to maximize return on marketing investment.
• Partner with Brand Marketing, Creative, Sales, Production, and external venue or ticketing partners to launch successful campaigns in every market.
• Analyze campaign performance, audience insights, pricing trends, and sales data to continuously improve marketing effectiveness and customer acquisition.
• Build repeatable marketing frameworks that can scale globally while allowing flexibility for local market needs.
• Own relationships with external agencies, media partners, promoters, and ticketing platforms to ensure flawless campaign execution.
• Stay deeply involved in campaign execution while continually testing new channels, technologies, and audience growth strategies.

You’ll need to have: 

• 10–15+ years of experience owning event marketing, experiential marketing, live entertainment marketing, or touring event marketing.
• Proven success developing and executing marketing campaigns that drive ticket sales, attendance, and revenue growth for live entertainment or consumer events.
• Strong experience managing large paid media budgets across digital, social, search, display, out-of-home, radio, television, and other marketing channels.
• Deep understanding of customer acquisition, audience segmentation, CRM, marketing analytics, attribution, and campaign optimization.
• Experience working with ticketing platforms, venue partners, promoters, and external marketing agencies.
• Highly analytical with the ability to translate marketing performance into business outcomes and revenue growth.
• Exceptional project management and cross-functional leadership skills with the ability to thrive in a fast-paced, high-growth environment.

It’s a plus if you have:

• Experience marketing global or multi-city touring productions, entertainment brands, or destination-based experiences.
• Background with organizations such as Cirque du Soleil, Feld Entertainment, Live Nation, AEG, Broadway touring productions, themed attractions, festivals, sports, museums, or similar consumer entertainment companies.
• Experience launching new markets and developing localized marketing strategies across multiple regions.
• Familiarity with audience growth platforms, CRM automation, marketing attribution tools, and ticketing analytics.
• Entrepreneurial mindset with a willingness to be hands-on, solve problems quickly, and continuously improve marketing performance.
• Creative thinker who combines storytelling with data-driven decision making to deliver measurable business results.

Salary Range: $190,000 to 220,000 USD

At Nova Sky Stories, we're building something that has never existed before—and we want our team members to share in that journey. In addition to competitive compensation, we offer:

• Medical, dental, and vision coverage
• 401(k) with company matching
• Flexible PTO and paid sick leave
• Paid parental leave
• Company-paid holidays
• Equity opportunities for eligible employees

Compensation will be determined based on factors such as experience, skills, qualifications, and geographic location.

Job Overview

We are seeking a strategic, collaborative, and visionary Director of Design & Client Services to join our senior leadership team. In this consolidated role, you will champion the entire project lifecycle—bridging the gap between frontend design strategy and backend operational execution. You will lead, scale, and mentor both our creative design organization and our specifier-facing services/project execution teams.

By overseeing the critical connections between design, specification, procurement, project management, and installation, you will ensure projects are beautifully conceived, accurately specified, and delivered with profitable excellence. As a senior brand ambassador, you will elevate design as a strategic differentiator to win business while establishing the operational standards necessary to protect margins and create a seamless, end-to-end client experience.

Key Responsibilities

• Elevate Design Strategy: Serve as a design resource in key client engagements, presentations, and strategic planning sessions; leverage deep product knowledge and market trends to position design as a differentiator in the sales process.
• A+D Partnering: Build trusted relationships with A+D firms, serving as an escalation point for complex specifications, application challenges, and project coordination needs.
• Compliance & Integrity: Ensure high standards of design integrity, product appropriateness, ADA/compliance requirements, and constructability across all furniture and FF&E specifications.
• Manufacturer Alignment: Partner with Manufacturer Partners to ensure accurate product application, pricing alignment, lead-time management, and issue resolution.
• Team Cultivation: Lead, coach, and develop a multidisciplinary team of designers, specifiers, and project leaders, fostering a culture of accountability, innovation, and client-centricity.
• Structured Onboarding: Direct the creation of 2-week orientation schedules and 12-week development plans for new hires, ensuring Design Managers are actively coaching and tracking progress.
• Performance Management: Conduct monthly one-on-ones using the Design Performance Matrix. Manage underperformance proactively with clear documentation, weekly one-on-ones, and Performance Improvement Plans (PIPs) when necessary.
• Operational Clarity: Define roles, handoffs, and decision rights between Design, Specifier Services, and Project Management teams.
• Resource & Capacity Planning: Optimize team utilization (monitoring a minimum 85% MxT billable goal) and assign work via ZOHO Projects based on scope, product solutions, and timelines.
• Margin & Risk Management: Analyze project performance metrics (margin variance, delivery timelines, change orders, rework drivers) to implement continuous improvement initiatives and protect project margins.
• Lifecycle Execution: Ensure predictable and seamless execution across project kickoff, furniture specification, pre-installation planning, and logistics coordination.
• Enterprise Growth: Partner with sales leadership on strategic accounts to support business development, and guide teams on how to leverage dancker’s Growth Ventures (e.g., DBE, ForBuild, dePloy).

Qualifications:

• Education: Bachelor’s Degree in Interior Design, Architecture, or a related field.
• Experience: 10+ years of experience in commercial furniture, interior design, or FF&E project delivery, with at least 5 years of progressive leadership and team management responsibility.
• Industry Expertise: Deep understanding of commercial furniture systems, specification documentation, procurement, and installation processes.
• Technical Proficiency: Advanced comfort with design and project management software (CET, AutoCAD, SketchUp, BlueBeam, and ZOHO Projects or equivalent platforms) alongside the Microsoft Office Suite.
• Business Acumen: Strong financial and operational mindset with proven experience managing project budgets, resource utilization, and profit margins.
• Core Soft Skills: Exceptional communication, relationship-building, and organizational skills, with a demonstrated ability to mentor creative teams while maintaining high-level operational oversight.

What We Offer:

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Location: On-site (Targeting major tech and data center hubs across the U.S)

Position Type: Full-Time / Permanent

Comp Structure: Competitive Base Salary + High-Velocity, Uncapped Commission Structure

The Opportunity

Mercury Z (https://www.mercuryz.com) is a workforce solutions company helping power some of the fastest-growing data center, telecom, and infrastructure deployments in the country. We support Fortune 500 enterprises, private companies, and major telecom providers with specialized talent across mission-critical construction, fiber, and network infrastructure projects.

Our expertise includes delivering hard-to-find, high-demand talent including OSP/ISP Engineers, DWDM Engineers, Fiber Engineers, Structured Cabling Technicians, Data Center Technicians, Network Engineers, Construction Managers, and field operations professionals that keep large-scale deployments moving on schedule.

We are seeking an experienced business development professional with established relationships across General Contractors, subcontractors, Electrical Contractors, and infrastructure partners supporting data center, fiber, and mission-critical builds.

This is an opportunity to join a fast-growing, execution-focused platform with a strong industry reputation, proven delivery capabilities, and a highly competitive commission structure with substantial upside potential.

What You’ll Do

• Monetize Your Network: Open doors and secure contracts with your existing network of GCs, ECs, Tier-1 carriers, and enterprise network clients.
• Own the Sales Lifecycle: Lead the pursuit strategy, from initial relationship leveraging to Master Service Agreement (MSA) signings and technical scope bidding.
• Partner with Execution Elites: Work hand-in-hand with our elite recruiting and engineering deployment teams, who swiftly back up your promises with top-tier field technicians and network engineers.
• Drive Pipeline Discipline: Maintain high self-direction and clear pipeline visibility, positioning yourself as a trusted advisor to hyperscalers and builders alike.

Who You Are (The "Must-Haves")

• The Rolodex: You have 5+ years of direct sales or business development experience within telecom infrastructure, technical staffing/recruiting, systems integration, or preconstruction.
• The Language: You intimately understand technical scopes—whether it’s OSP/ISP fiber routing, Layer 2/3 configurations, data center structured cabling, or workforce scale-ups.
• The Credibility: You know how procurement cycles, subcontractor bidding, and supplier qualification processes actually work on a live build.
• The Drive: You are a self-directed hunter motivated by an aggressive, uncapped compensation structure where your revenue generation is directly rewarded.

Why You’ll Love Working Here

• Zero Red Tape: We are agile. We approve custom solutions and bids quickly, so you don't lose deals to corporate lag.
• Uncapped Earning Potential: Your commission is tied directly to your wins. Top performers here are paid exceptionally well.
• A Scalable Delivery Machine: Our "Virtual Bench" and engineering teams are built to deliver, meaning the accounts you sign stay happy and scale quickly.

Ready to accelerate your network? Apply today.

Job Overview

The Affiliate Marketing Analyst is responsible for managing day-to-day relations with a dedicated group of our affiliates and influencers. In this role, you will focus on growing current relationships, setting up exclusive deals, recruiting potential partners, and consistently hitting KPIs for your book of business.

The ideal candidate possesses strong problem-solving and time-management skills, feels highly comfortable engaging in high-volume email outreach, and excels at communicating with affiliates over the phone. Communication is paramount in the affiliate space; our primary goal is to provide an industry-leading partner

Key Responsibilities

• Monitor affiliate activity, identify operational areas of improvement, and recommend actionable ways to increase partner-generated revenue.
• Maintain a high level of communication with partners. Work closely with them to ensure they understand which deals are performing best.
• Send daily offers to your top partners and design/distribute affiliate newsletters to inform partners of new products, campaigns, or program changes.
• Strategically negotiate commission rates, paid placements, and organic placements with affiliates.
• Analyze and report weekly/monthly performance metrics to the team. Optimize paid media placements, provide necessary trackable links, and analyze ongoing performance.
• Proactively recruit new affiliates and partners through independent research, industry referrals, and other strategic avenues.
• Maintain complete comfort working with a diverse range of partners, including digital influencers and small-to-medium business (SMB) owners.
• Execute additional duties and responsibilities as management may deem necessary from time to time to support evolving business needs.

Qualifications:

• Minimum of 2+ years of professional experience working directly in Affiliate or Influencer Marketing.
• Associate’s degree equivalent required; Bachelor’s degree preferred.
• Strong aptitude with MS Office products and Google Suite, with an advanced proficiency in Excel/Google Sheets.
• Strong analytical capabilities with the ability to interpret data and translate insights into actionable partner strategies.
• Exceptional verbal and written communication skills with a proven ability to effectively manage and build trust-based partner relationships.
• Self-starter mindset with the ability to thrive within a collaborative team environment.
• Demonstrated attention to detail, quality, and organization in all work outputs.
• Professional demeanor in dealing with others, with a dedicated focus on maintaining constructive working relationships.

What We Offer:

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Enter Listing Description

Narrative: The Case for HIVE and the Head of Operations Role

Micromobility is surging. Cities around the world are seeing exponential growth in e-scooter and bike usage, driven by demand for faster, cleaner, and more accessible transportation options. But this revolution comes with an overlooked risk: over 80% of all rides happen without a helmet.

That’s not just a statistic—it’s a public health crisis.

The reason for this helmet gap isn’t a lack of awareness; it’s a lack of access. Helmets are bulky. They’re expensive. And unless you carry one with you at all times, they're simply not there when you need them. The very spontaneity that makes micromobility compelling is also what makes it dangerous.

HIVE was built to solve that.

We’ve developed a lightweight, collapsible helmet that folds down to fit in a backpack—and doesn’t break the bank. It’s a product designed for the modern rider: portable, affordable, and ready wherever your ride begins.

But a great product isn’t enough. To bring HIVE to the world, we need to build the operational backbone that will support large-scale city deployment through our unique vending-driven distribution model. This means delivering a helmet experience that is seamless, stocked, and scalable.

We’re now looking for a Head of Operations to help lead that charge.

This person will be among the first key hires at HIVE, joining at a critical moment as we finalize product development and move into scaled market launch. They’ll own the end-to-end operational strategy—from project managing manufacturing and logistics, to building and overseeing our vending infrastructure in key cities. The ideal candidate is a self-starter with deep operational instincts, experience navigating complex supply chains, and a passion for solving first-of-its-kind challenges.

If you're excited by the idea of bringing safety to the streets at scale—and doing it with a product that redefines how helmets show up in the world—then HIVE might be the ride you're looking for.

Head of Engineering

Location: Seattle, WA, Full-Time

We're hiring a Head of Engineering to reinvent how legal work gets done in the age of AI.

Boundless is a Series C legal tech company based in Seattle, backed by Pioneer Square Labs, Trilogy, Foundry Group (Brad Feld) and Silver Lake. We operate in 10+ countries and have helped over 100,000 people and companies navigate immigration. We build tech-powered immigration solutions for two audiences: corporate HR teams managing high volumes of employer-sponsored cases, and individuals navigating family and naturalization cases. 

We have in-house lawyers and are building a world-class AI-powered services firm. Anthropic is not coming for this. Immigration is vertical, regulated, and workflow-deep, and we are racing to build the defining AI product in the category.

Why this role exists

We are rebuilding our software platform and engineering infrastructure from the ground up, and we need a Head of Engineering to lead the team.

You will inherit a real customer base, a real platform, and a great team of engineers. 

Immigration is complex, with endless edge cases and global scale. We are building intelligent automation, orchestration, and decision-making to support the agentification of legal workflows, with the checks and balances required to ensure accuracy in a regulated domain and to enable the lawyers who ultimately own legal decisions. The engineering challenge is a team and a system that can handle this complexity without sacrificing accuracy, observability, or speed, at the scale required to reliably serve thousands of people every year.

However,  this is not a caretaker role. The world is changing around us and the team is in the midst of transitioning to both an AI-native customer product and an AI-native development process. You will need to drive change with us, and partner with our existing engineering, product, design, legal and operations teams to build a world-class AI-native platform for legal services, and continue to evolve our development infrastructure towards being a truly AI-native “software factory”.

We are looking for someone who can hold the whole picture: the customer, the team, the platform, the AI layer, the delivery system - and how they interact. Someone who makes hard calls, thinks in years not months, and builds an organization that top-tier engineers find exciting and satisfying to be part of. 

We are a remote-first team with a small in-person office in Seattle. We want someone based in Seattle and expect you to be in the office a minimum of 2-days per week.

What you will do

• Build the team. Retain our top performers, hire more top-tier engineers, and lead, inspire, challenge, level, structure, and grow the team. 
• Own engineering delivery end to end. Roadmap execution, quality, on-call, and the operational health of a platform that customers depend on daily.
• Evolve team design as the work changes. Service boundaries and team boundaries move together. 
• You’ll be a true player-coach: expected to ship code yourself while leading the team and staying close to the details of everything we build. 
• Drive the AI transition through the team, not around it. Every engineer should be building with LLMs, retrieval, and structured tools as a default.
• Build the foundational infrastructure that operating teams use to deploy, monitor, and manage agents and LLM-powered customer features at enormous scale. 
• Continue our transition towards a “software factory” engineering model, overhauling dev processes, systems, tools, and culture.
• Partner with product, design, legal and operations as a peer. Engage thoughtfully in tradeoff conversations about scope, sequencing, and what "done" means in a regulated domain.
• Set the technical bar in design reviews and hard tradeoff conversations. Make sure architecture decisions get written down and give the team durable context. Help us build a platform that both engineers and operating teams pine for after they leave.
• Grow engineers into architectural thinking by giving them opportunities to step up, and pushing their thinking constructively. 
  
  

Who you are

• You are a builder. You set new benchmarks for output and want a role where your team ships with autonomy and speed. Not a role where you wait for consensus.
• You have 10+ years in engineering and 4+ years managing engineers, including managing managers or senior ICs. 
• You move fast by making decisions quickly, not by cutting corners. You know the difference between a reversible call and one that will come back to haunt us. 
• You hire well and manage out when you need to. You have built a team you were proud of and you can describe what made it work.
• You have shipped AI into production and led a team through the shift. You have views on retrieval, evaluation, latency, and where LLMs break down, and you know when to use AI and when another tool is the right call.
• You have been the technical decision-maker, not just the person who runs the process. You can lead a design review and change the answer.
• You think in systems. You can hold the team, the platform, the AI layer, and the business constraints in your head at once and see where they don't line up.
• You have taste. You can build teams and systems where agents and humans work in harmony without overbuilding.
• You have worked in a domain where correctness has consequences: legal, healthcare, financial services, or public safety. You understand why accuracy and auditability are non-negotiable.
  
  

Good signals, not requirements

• You have worked at both large and small companies and have a preference for small. You understand speed to impact but also know what matters at scale.
• Founder or CTO experience.
• You have scaled a team through a platform rebuild or replatforming, and can talk about what you got wrong.
• Experience with workflow automation.
• Prior work with vector search, semantic retrieval, or document understanding systems at production scale.

Dash Bio is seeking an experienced, strategic, and technically forward-thinking Head of Quality to serve as the senior-most quality leader for the company, setting the vision, strategy, and operating model for quality across all site operations, laboratory systems, and regulated study programs. This individual will own the Quality function end-to-end as a member of the senior leadership team, function as the ultimate escalation point for the Quality Assurance Unit (QAU) for bioanalytical studies under both GLP (21 CFR Part 58, OECD Principles of GLP) and GCP frameworks, and provide independent oversight across all regulated activities — from facility and systems compliance to study conduct and data integrity.

This leader will build and scale the Site Quality organization, define Dash's multi-year quality strategy and roadmap, represent Quality to the executive team and Board, and partner with scientific, automation, and technology leadership to architect a quality infrastructure that is scalable, inspection-ready, and built for a next-generation bioanalysis environment as the company expands to new sites and modalities.

This is an enterprise-wide leadership role spanning four domains: quality strategy & organizational leadership, site quality, lab systems quality, and study quality (GLP/GCP QAU functions).

Key Responsibilities

Quality Strategy & Organizational Leadership

• Set the strategic vision and multi-year roadmap for the Quality organization, aligning quality priorities with Dash's business strategy, growth plans, and platform expansion across sites and service lines.
• Serve as a member of the senior leadership team, representing Quality in executive decision-making and reporting quality performance, risk posture, and strategic initiatives directly to the CEO and Board as needed.
• Build, structure, and scale the Quality organization — including hiring, org design, and succession planning — to support the company's growth from a single-site to a multi-site operation.
• Own the Quality function's budget, headcount planning, and resource allocation, balancing near-term compliance needs against long-term strategic investments.
• Define company-wide quality policy and establish the overarching Quality Management System (QMS) framework that site, lab, and study quality teams operate within.
• Evaluate the quality implications of new business lines, modalities, geographies, or M&A activity, and shape Dash's regulatory and quality strategy accordingly.
• Champion a company-wide culture of quality, data integrity, and continuous improvement, extending quality mindset and accountability beyond the Quality function itself.

Site Quality

• Serve as the senior quality authority for all site-level operations at the Waltham facility and future sites, ensuring compliance with FDA, OECD, EMA, and applicable international GLP/GCP regulatory requirements.
• Ensure compliance with the Quality Management System (QMS) for all things related to the site and the laboratory: Document control, CAPA, deviation management, change control, risk management, and training programs.
• Own preparation for and response to regulatory inspections, client audits, and notified body assessments. Own CAPA implementations related to the site and laboratory.
• Establish and monitor site quality metrics and KPIs; present trend analyses and insights at Quality Management Reviews.
• Drive proactive risk management using data-driven approaches and quality intelligence.
• Frequently audit and inspect the site and laboratory areas.
• Partner with automation, software engineering, and IT teams to ensure that systems supporting GLP and GCP studies are qualified, validated, and maintained to regulatory standards (GAMP 5, ALCOA+).
• Evaluate and ensure new laboratory technologies and platforms are qualified prior to use in regulated studies.

Study Quality — QAU (GLP & GCP)

• Oversee Quality Assurance Unit functions for all GLP-regulated nonclinical studies in accordance with 21 CFR Part 58 and OECD Principles of GLP, including phase inspections, facility inspections, and final report reviews.
• Extend QAU oversight to GCP-regulated bioanalytical studies supporting clinical programs, ensuring alignment with ICH E6(R3), applicable FDA/EMA guidance, and study-specific requirements.
• Review and approve GLP study plans (protocols), amendments, and final reports; issue QA statements and inspection findings.
• Oversee the archivist function and study archive integrity. Maintain the master schedule; oversee GLP archive integrity and access controls.
• Provide quality oversight of bioanalytical method validation and sample analysis conducted under GLP/GCP, ensuring compliance with applicable regulatory guidance (e.g., FDA BMV guidance, EMA guidelines).
• Liaise directly with sponsors, study directors, and principal investigators on study-specific compliance matters.

Qualifications

• Education: Bachelor's degree in a scientific discipline required; advanced degree (MS, PhD) strongly preferred.
• Experience: Minimum 12–18 years of progressive experience in Quality Assurance, with at least 6+ years in a senior leadership role building or running a quality organization. Experience in both GLP and GCP environments is required.
• Executive Leadership: Demonstrated experience operating as a senior quality executive — setting strategy, owning budget and headcount, and reporting to CEO, Board, or equivalent leadership bodies.
• Regulatory Expertise: Deep working knowledge of 21 CFR Part 58 (FDA GLP), OECD Principles of GLP and OECD Consensus Documents, ICH E6 (GCP), and global regulatory expectations for bioanalytical laboratories. Familiarity with EMA, PMDA, and other major international authorities is a plus.
• QAU Experience: Demonstrated experience performing formal QAU functions (study/phase inspections, facility inspections, final report review, QA statements) under GLP; GCP QA oversight of bioanalytical studies is strongly preferred.
• Lab Systems / CSV: Working knowledge of computerized system validation (GAMP 5), 21 CFR Part 11 / Annex 11, and data integrity (ALCOA+) in a regulated laboratory context.
• People Leadership: Proven track record of building and managing multi-tiered quality teams and leaders. Ability to develop talent, manage performance, and cultivate an accountable, growth-oriented team culture.
• Inspection Experience: Experienced in hosting and managing FDA, client, and third-party regulatory inspections. Ability to lead real-time inspection management and deliver high-quality written responses.
• Communication & Influence: Exceptional written and verbal communication skills. Proven ability to influence the executive team, Board, scientists, engineers, and external clients or regulators.
• Analytical & Strategic Judgment: Strong capacity to synthesize complex regulatory, technical, and operational data into clear, strategic quality decisions that shape company direction.