NEW JOB OPENING REFERRAL PROCESSOR IN Atlanta, GA, USA!

Required Education: High School Diploma OR General Education Diploma (GED)Required Qualifications/Skills/Experience: Minimum two (2) years of previous experience in a healthcare setting required Minimum one (1) year of phone experience including outbound and/or inbound calls and escalations required Knowledge of medical terminology required Typing speed of at least 35 wpm Experience using a 10-key touchpad required Strong customer service skills with the ability to multitask Demonstrated customer focus and ability to understand customer needs Working knowledge of CPT-4 and ICD-9 coding principles or ability to quickly learnOverview: Position: Outside Referral Coordinator Location: Atlanta, GA 30305 Work Model: KP Onsite Shift: Mon to Fri, 8:00 AM to 5:00 PM Duration: Contract with option to extend; potential FTE conversion if business need arises Interview Process: Vetting through agency and Naomi Witter Parking: Parking deck available; permit provided Dress Code: Professional Vaccination Requirement: Flu vaccination required before starting the roleJob Summary:The Outside Referral Coordinator is responsible for processing outside medical referrals and supporting patients and members through effective coordination and communication. This role functions as a liaison between patients, providers, and departments while ensuring timely and accurate referral processing.Job Responsibilities: Process outside medical referrals accurately and efficiently Serve as a liaison between members/patients, providers, and internal departments Provide excellent customer service and maintain strong member/patient relationships Actively seek information to understand member/patient circumstances, problems, and expectations Build rapport and cooperative relationships with members and patients Respond quickly to meet member/patient needs and help resolve issues Perform clerical and administrative procedures related to referral processing Maintain a strong focus on patient needs and deliver a positive service experienceIndustry:Healthcare / Managed Care Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Benefits:For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .California Pay Equity:For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).