Remote
Full Time
Intermediate or Experienced
Mexico
Argentina
About Fountain
When you join the Fountain team, you become part of the leading enterprise solution for frontline workforce management. Fountain’s automated, customizable platform provides a seamless applicant experience for workers, while ensuring organizations can scale and manage their frontline talent.
We’ve helped hundreds of companies like UPS, CLEAR, Stitch Fix, GoPuff, Fetch, and sweetgreen to hire, onboard, and manage over 14 million workers in more than 75 countries.
In 2022, we closed $185M in our Series C, led by SoftBank and B Capital.
Join our growing team of highly collaborative, ambitious, and forward-thinking Fountaineers as we empower our hundreds of customers and millions of frontline workers around the world.
Let’s elevate frontline work together.
About the job
We’re looking for a Senior Product Designer who thrives in complexity, embraces ambiguity, and turns it into clarity. You’ll own end-to-end design for Fountain's CRM product: from research and ideation to polished, production-ready designs, to iterating post-release.
This role requires balancing user needs, business objectives, and technical feasibility to create a category-defining CRM that delivers measurable impact.
This role partners with our Design team, Product Managers, Engineering, CS, and Data teams to deliver compelling, user-driven product experiences. You will also work closely with Fountain's AI product surfaces, including our Cue agentic system, and are expected to both design for AI-driven experiences and leverage AI tools as part of your own design process.
This role is fully remote and requires 6+ hours overlap with US Pacific Time.
What You'll Be Doing:
- Lead the design of Fountain’s CRM product, from discovery through delivery
- Design agentic-first experiences that reduce recruiter workload, surface the right talent intelligence at the right moment, and drive measurable hiring outcomes
- Translate complex workflows and data into intuitive, elegant user experiences
- Conduct user research to deeply understand user needs and validate solutions
- Understand the distinct goals, mental models, and workflows of different user types (applicants, recruiters, and admins)
- Partner closely with product managers and engineers to deliver intuitive, user-centered product experiences and ship impactful features at high velocity
- Work in rapid, iterative cycles—from problem framing to polished design—to accelerate learning and delivery without compromising quality
- Bring clarity to ambiguous problems through structured thinking and strong problem-solving skills
- Communicate ideas with precision and influence through storytelling, prototypes, and data-driven rationale
- Contribute to high-quality UI and UX design system patterns for consistency and scalability
What You Should Bring:
- 7+ years of product design experience in high-complexity B2B SaaS, with a portfolio showcasing user-focused problem solving and elegant product solutions
- Exceptional interaction design and visual craft— you have a strong command of visual design as well as usability best practices, and you apply design principles and patterns with intention to produce consistent, high-quality work.
- Expert-level proficiency in design tooling— currently Figma, with strong AI fluency across tools such as Claude that help you move fast without sacrificing quality.
- Experience in user research and validation—you effectively lead discovery in ambiguous spaces to uncover real user needs and translate findings into clear product direction.
- Strong sense of ownership—you advocate for design excellence and challenge assumptions. You are able to balance user needs with business goals and technical constraints
- Exceptional communication skills—you can explain the “why” behind your decisions and advocate for design quality
- Time zone flexibility—6+ hours overlap with US Pacific Time
Nice to Have:
- Experience working with talent acquisition or CRM platforms.
- Experience building AI-readable design systems
If you're an experienced designer who thrives on complexity, wants to shape the future of workforce management, and can both influence vision and deliver results, we want to hear from you.
Benefits
Health Insurance
Dental Insurance
Paid Time Off (PTO)
Paid Holidays
Sick Leave
Remote Work
Professional Development
Parental Leave
Even if you do not meet all the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. What do you have to lose?
Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in-person connections and hold in-person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward.
The benefits we offer in the United States include competitive health plans and a retirement plan. Some Fountain-wide perks offered to all employees across the globe include a flexible vacation policy, paid holidays, monthly lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. Fountain is a global employer, so some benefit offerings will vary from country to country.
Fountain is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.
By submitting an application, you confirm that you have read our Privacy Policy and agree that we may process and retain your personal data for the purpose of recruitment in accordance with applicable data protection laws.
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