Why work at Knight Vision NW?

At Knight Vision Northwest, we envision a future where patient empowerment and education are central to eye care. Our commitment is to advance eye care through innovation, ensuring every patient has the tools to actively participate in their visual well-being while also supporting philanthropic initiatives to the global community.

Our team currently consists of Dr. Knighton, an Optician Apprentice, an Optometric Tech, a Billing Specialist, a Receptionist, and Fractional HR.  Come join our team that is committed to rethinking how we provide healthcare.

Pay & Benefits:

• Compensation between $29.00 - $40.00 per hour, depending on experience
• Full-Time Employees Only: Two Medical Plan Options, HSA & HRA, Dental, Vision, and Life Insurance
• Paid Time Off
• 401(k) Plan
• Company Social Events

Ideal Candidate Profile:

An ideal candidate has 5+ years of experience as an Office Manager from another vision clinic. They bring a strong skillset in owning day-to-day clinic operations and partnering closely with the Doctor, as needed. We are looking for a candidate that can start out in a part-time capacity and grow to a full-time role as the clinic continues to grow. 

What you’ll do in this role:

Primarily tasks, duties, and responsibilities below

• Oversee daily clinic operations, including patient scheduling, workflow coordination, and resource allocation.
• Assist the doctor/owner with business-related tasks, such as strategic planning, execution of company goals, vendor negotiations, and operational decision-making.
• Ensure the clinic is adequately staffed, equipped, and maintained for optimal performance and employee efficiency.
• Train new employees in clinic operations and procedures (Optician, Administrative Assistant, Optometric Technician, Fill-in Doctors)
• Handle inventory management, ordering medical and office supplies as needed.
• Implement and monitor company policies and procedures to improve efficiency, patient satisfaction, and a positive employee experience.
• Maintain awareness of all services offered and support efforts to recruit and strengthen referral partnerships including fostering lasting relationships with other health care practices in the area.
• Manage, process, and maintain prior authorization requests. 
• Maintain accurate accounts receivable schedules with Knight Vision Northwest vendors.
• Describe advanced procedures to patients (Dyslexia Testing, Advanced Dry Eye, Scleral Contact lens)
• Manage employee scheduling and time off, and lead new employee onboarding. 
• Coordinate safety protocols and emergency preparedness plans for the clinic.
• Coordinate and attend meetings with marketing, HR, and bookkeeping.
• Collect and process incoming and outgoing mail. 
• Audit reimbursement rates and maintain up-to-date fee schedules for all applicable CPT codes.
• Track and analyze expenditures and income at the clinic level to assess ROI and profitability (e.g., income per dollar spent).
• Ensure compliance with all federal, state, and local healthcare regulations, including HIPAA, OSHA, and licensing requirements.
• Maintain patient confidentiality.
• Additional duties as assigned.

Qualifications:

Education & Experience: 

• Associate’s degree plus five years of relevant experience. 

Language: Proficient English fluency required

Skills & Experience: 

• Advanced skills in data analysis, reporting, and performance tracking.
• Strong financial analysis skills, including budgeting, cost analysis, ROI calculations, and interpreting financial trends.
• Ability to translate financial insights into operational improvements and strategic recommendations.
• Experience with clinic-level performance metrics, reimbursement analysis, and payor contract evaluations.
• Ability to multi-task and adhere to deadlines.
• Strong technology skills and understanding of computer programs.
• Excellent leadership and interpersonal skills to manage a diverse team.
• Good organization and planning skills. 
• High attention to detail.