Job Overview

The HR Generalist is responsible for providing comprehensive support and guidance to all employees regarding company policies, procedures, compliance, and disciplinary actions. This role oversees onboarding, employee records management, performance tracking, and various other HR initiatives to support both people management and operational success.

Key Responsibilities

• Policy Administration: Support the administration and implementation of HR processes and procedures to ensure total adherence to workplace policies.
• Guideline Development: Participate actively in developing organizational guidelines and procedures.
• Incident Investigations: Conduct thorough pre-investigations to uncover the root causes of workplace incidents and grievances, recommending appropriate resolutions.
• Disciplinary Action: Prepare Notices to Explain (NTE) and related documentation, endorsing them to the HR Manager during the initial phase of the disciplinary process.
• Issue Resolution: Assist in the timely resolution of employee relations challenges and departmental initiatives.
• Employee Lifecycle: Responsible for the onboarding process of both new hires and newly regularized employees across all company resources.
• Database Maintenance: Manage and maintain accurate, secure, and up-to-date employee records and HR databases.
• Verification & Queries: Assist with internal and external HR-related inquiries, including pre- and post-employment verifications, Certificates of Employment (COEs), and general questions.
• Performance Support: Support and assist the HR Manager in executing and administering the performance management process.
• Metric Tracking: Assist in monitoring employee performance metrics, scorecard compliance, attendance-related concerns, and other relevant HR indicators.
• Documentation & Reporting: Prepare HR-related reports, documentation, and departmental metrics as deemed necessary.
• General Support: Perform other HR projects and duties as assigned to support organizational goals.

Qualifications:

• Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or a related field.
• Minimum of 2–3 years of progressive experience as an HR Specialist or HR Generalist. BPO experience is preferred but not required.
• Strong understanding of local labor laws and employment standards, with direct experience handling disciplinary processes (including drafting Notices to Explain (NTE) and conducting incident pre-investigations).
• Familiarity with tracking performance metrics, monitoring employee scorecards, and managing attendance data.
• Proficiency in managing Human Resource Information Systems (HRIS), data entry, and maintaining meticulous employee records.
• Exceptional verbal and written communication skills for drafting formal HR documentation, reports, and addressing employee queries.
• High level of integrity and the ability to handle sensitive and confidential employee information with discretion.
• Strong analytical skills to conduct root-cause analysis on workplace grievances and recommend fair resolutions.
• Approachable demeanor with the ability to support employees at all levels and navigate complex employee relations issues smoothly.
• Willingness to work US hours and can support 100% remote work set-up. (stable Internet/Electricity and dedicated workspace)

What We Offer:

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

About CoAd:

CoAd helps businesses navigate the complexities of workforce management through a combination of technology, expertise, and human support. Serving more than 17,000 clients nationwide, CoAd delivers payroll, HR, benefits administration, compliance support, workforce technology, and PEO services that help organizations simplify operations, support their employees, and drive growth.

Built on the belief that workforce solutions should be integrated, intuitive, and people-centered, CoAd empowers employers to manage their workforce with greater confidence while adapting to the evolving needs of today’s workplace.

Position Summary: 

We are seeking an experienced and dynamic professional to join our Project Management Office as a Senior Project Manager. The ideal candidate will have a proven track record of successfully managing complex fintech projects with software development, product launch and operational components in the PEO industry, utilizing both agile and waterfall project management methodologies. This position leads multiple concurrent strategic projects with contributors from across the entirety of the business, to ensure the projects are completed on time, on budget and with excellent quality. This role utilizes exceptional leadership skills, team-building capabilities, business acumen, and a strategic mindset to drive project team alignment, planning, communication and reporting. As a Senior Project Manager, you will identify and recommend opportunities to optimize our project management processes within the PMO and across the company to further drive organizational success. This position will report up to the Director PMO.

Essential Job Functions:

• Plan, lead, manage and monitor concurrent complex projects from inception to completion.
• Assess a project and select, apply and tailor various project management methodologies including scrum, kanban and waterfall, to deliver the project in alignment with business goals, timelines and budget.
• Manage project scope. Facilitate charter scope elicitation from business stakeholders, lead project kickoff and partner with business analysts and department project leads to maintain cohesive alignment of scope to business and project goals throughout the life of the project. 
• Develop and maintain comprehensive project artifacts including project charter, project milestones and detailed plan, risk and issue planning & tracking, communication plan, release and deployment timelines.
• Perform qualitative and quantitative analysis to identify project risks. Facilitate risk planning to identify triggers, risk strategies and document response plans. Monitor and report on obstacles, engaging the project team, stakeholders and sponsor to drive positive project outcomes.  
• Responsible for timely tracking and reporting on key project metrics to PMO, stakeholders and Senior leadership.
• Establish and maintain a network of excellent cross functional relationships across the organization, as well as contractors, third party vendors and other project stakeholders.
• Ensure effective communication and collaboration between your project teams and their stakeholders. Model communication and actions that contribute to a collaborative, innovative team culture dedicated to continuous improvement.
• Identifying and recommending project management best practices, methodologies, and standards, fit to various use cases in a Center-of-Excellence model.
• Contribute to the development and maintenance of project management tools, templates, and systems that support project and portfolio planning, tracking and reporting.
• Facilitate continuous improvement of corporate processes through execution of project retrospectives at various milestones throughout the project life cycle.

Required Skills and Experience:

• +7 years proven experience leading complex cross functional enterprise projects.
• Strong business acumen and the ability to align project objectives with organizational goals.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrates ability to use AI tools effectively, including crafting clear prompts and critically evaluating outputs for accuracy and bias.
• Experience leveraging AI-powered tools to accelerate work, with sound judgment about when and how to apply them.
• Ability to integrate AI assistants into existing workflows while maintaining quality standards and human oversight.

Educational and Professional Licensing or Certification Requirements:

• Bachelor's degree in Business Administration, Project Management, Information Technology or a related field (Master's degree preferred).
• PMI PMP certification preferred.
• Certification as a Scrum Master preferred.
• Certification as a Product Owner preferred.

EEO

CoAd is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

About this role:

We are seeking an experienced and entrepreneurial General Manager to lead Nova Sky Stories' presence in Singapore and support our continued growth throughout the Asia-Pacific region.

As Nova's senior representative in Singapore, you will play a critical role in building relationships with clients, venues, partners, government stakeholders, and regulatory agencies while helping establish and scale Nova's operations across the region.

This role combines business leadership, operational excellence, client management, market development, and team building. You will work closely with Nova's global teams across production, flight operations, permitting, creative, engineering, and logistics to deliver world-class drone shows and unforgettable audience experiences.

Reporting to the CFO and partnering closely with Nova's global leadership team, you will help drive Nova's long-term growth strategy throughout Singapore and the broader APAC market.

As a General Manager, you’ll be responsible for: 

Market Leadership & Business Growth

• Serve as Nova Sky Stories' primary representative in Singapore and support growth initiatives throughout the Asia-Pacific region
• Build and maintain strong relationships with clients, venues, tourism organizations, government agencies, and strategic partners
• Identify opportunities for market expansion, partnerships, and new business development
• Monitor market trends, competitive activity, and emerging opportunities across the region
• Support strategic planning and long-term regional growth initiatives

Client & Partner Management

• Develop trusted relationships with customers and stakeholders throughout the project lifecycle
• Ensure an exceptional client experience from initial engagement through show delivery
• Act as the primary escalation point for local client concerns and operational challenges
• Partner closely with internal teams to consistently exceed customer expectations

Operations & Event Execution

• Support the successful planning and execution of drone show projects throughout Singapore and the broader region
• Coordinate closely with global production, permitting, logistics, and flight operations teams
• Ensure projects are delivered safely, efficiently, and in accordance with Nova standards
• Support permitting, compliance, and regulatory engagement activities
• Drive continuous operational improvement and scalability

Team Building & Leadership

• Recruit, develop, and lead local operational resources as the business grows
• Foster a culture of collaboration, accountability, innovation, and safety
• Serve as a bridge between local teams and Nova's global organization
• Support employee development, coaching, and performance management efforts

General Management

• Own the overall success of Nova's operations and reputation within the market
• Manage local budgets, resources, and operational priorities
• Ensure compliance with local regulations, company policies, and safety standards
• Provide regular updates and strategic insights to executive leadership

You’ll need to have: 

• 10–15+ years of progressive leadership experience in operations, event production, entertainment, aviation, technology, hospitality, or related industries
• Demonstrated success leading cross-functional teams and complex projects from concept through execution
• Strong client-facing experience and a proven ability to build trusted stakeholder relationships
• Experience building, scaling, or managing teams and operations in fast-paced environments
• Strong business acumen with the ability to balance strategic thinking and hands-on execution
• Experience managing multiple priorities and delivering results in dynamic environments
• Excellent communication, leadership, and relationship-building skills
• Experience working within international organizations or collaborating across multiple countries and cultures
• Experience working with government agencies, permitting authorities, regulatory bodies, or public stakeholders is highly valued
• Experience supporting business growth, market expansion, or regional operations is highly desirable
• Familiarity with project management, operational planning, budgeting, and business development activities
• Professional fluency in English required; additional Asian language capabilities are a plus
• Open-minded approach with learning, humility, and continuous improvement at the core

What defines you: 

• You enjoy building businesses, teams, and processes from the ground up
• You are comfortable operating with ambiguity and creating structure where none exists
• You balance strategic thinking with a willingness to roll up your sleeves and execute
• You thrive in entrepreneurial environments where no two days are the same
• You take ownership and accountability for outcomes while maintaining a collaborative, team-first mindset
• You are naturally curious and energized by working across cultures and international markets

Additional Information:

• This role is based in Singapore.
• Domestic and international travel throughout Asia-Pacific may be required.
• Candidates must be authorized to work in Singapore or be eligible for employer-sponsored work authorization.
• Employment terms, benefits, and leave policies will be administered in accordance with applicable Singapore employment laws.
• Professional fluency in English is required.

Benefits

• Competitive compensation package
• Health and social insurance benefits
• Paid time off and local holidays
• Opportunities for international collaboration and travel

GIS Manager

Location: Dallas, TX (On-site: 5 days in office) 

The Firm: Data-Driven, Real-Asset Focused 

Stronghold Investment Management ("Stronghold," "SIM," or "the Firm") is a technology-driven, vertically integrated investment manager focused on real-assets and related private markets. Stronghold seeks to deliver best-in-class risk-adjusted returns through an investment framework that features comparatively rapid transaction velocity, deep technical expertise, creative financial structuring, and objective and algorithmic decision making.

Stronghold was founded by Ryan Turner in 2016 and has deployed over $1.6 billion in capital across 10+ investment vehicles. Ultimately, Stronghold intends to apply its technology-intensive investment approach to a variety of specialist real assets verticals, including:

• Oil & Gas
• Renewables
• Specialty Real Estate (commercial, datacenters, marinas)
• Telecommunications and Technology Infrastructure
• Billboards and Fixtures
• Mining & other commodities
• Utilities
• Secondaries

Your Mission

Stronghold is growing, and we're searching for a talented GIS Manager to lead and expand our geospatial capabilities. In this role, you'll own the strategy, standards, and execution of GIS operations across a fast-moving, multi-disciplinary team — while remaining a hands-on contributor yourself. The ideal candidate brings both the technical depth to do the work and the leadership instincts to build the function. You thrive in an entrepreneurial environment, can balance big-picture thinking with detail-level quality, and are energized by building something that matters from the ground up.

Key Responsibilities – What You'll Own

• GIS Function Leadership: Build, lead, and develop a high-performing GIS team, establishing workflows, quality standards, and capacity planning to support Land, Engineering, and Geological teams across multiple U.S. basins.
• Hands-On Geospatial Delivery: Remain an active contributor — producing and QC'ing maps, conducting spatial analysis, and stepping in on complex or high-priority deliverables alongside your team.
• Analytical Oversight: Direct and perform analysis of horizontal wellbores and drilling units to determine participation using acreage allocation and lateral length allocation methods.
• Standards and Governance: Own coordinate system standards, spatial accuracy protocols, QC processes, and documentation — ensuring consistency and reliability across all geospatial outputs.
• Cross-Functional Partnership: Collaborate with and communicate across multiple disciplines including Land, Engineering, and Geology to troubleshoot issues, remove blockers, and drive operational efficiency.
• Regulatory Intelligence: Research, interpret, and apply state-specific oil and gas regulations, spacing rules, and unitization requirements — and ensure your team is equipped to do the same.
• Data Integrity: Oversee the maintenance and ongoing accuracy of the land grid, ensuring discrepancies are identified and resolved systematically.

Qualifications – What You Bring

• A Bachelor's degree in Geography, GIS, or a related discipline.
• 5–8+ years of GIS experience
• Deep proficiency with the ArcGIS suite and related products.
• A hands-on approach — comfortable setting direction at the team level and diving deep into the technical details when the work demands it. 
• Demonstrated ability to manage competing priorities and deliver results in a fast-paced, entrepreneurial environment.
• Strong communication skills with the ability to translate technical geospatial concepts for non-technical stakeholders.

Preferred Qualifications – What Sets You Apart

• Previous experience supporting Land teams in the upstream Oil and Gas sector is strongly preferred.
• 2+ years in a lead or supervisory role.
• Familiarity with property legal terminology, including Deed plot and the Public Land Survey System (PLSS).
• Experience building or scaling a GIS function — not just contributing to one.
• A player-coach mentality: you lead by doing, not just directing.

Why Stronghold

At Stronghold, we strive to create a workplace that is not only rewarding but also satisfying. We believe our employees are the driving force behind our success, and we are committed to providing them with an environment where they can thrive and reach their full potential. When you choose to work with us, you'll be joining a team of highly talented professionals who are passionate about what they do and dedicated to bringing technology expertise to our domain. We value innovation, collaboration, and a commitment to excellence, and we provide our employees with the resources and support they need to succeed. If you're looking for a challenging and fulfilling career, we invite you to apply.

Our Investment in You:

• Market-competitive compensation
• Fully paid benefits (Medical, Dental and Vision)
• HSA
• 401k + Match
• Company sponsored LTD, STD, life insurance and AD&D
• Generous PTO policy
• 20 company recognized holidays
• Class A offices in prime locations
• Parental Leave

Equal Opportunity Employer

Stronghold Investment Management is an equal opportunity employer. We believe in creating a diverse and inclusive workforce, where individuals of all backgrounds, experiences, and perspectives can thrive. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by applicable laws. We encourage applicants from underrepresented groups to apply and embrace the unique contributions they can bring to our organization.

#LI-KV1

About this role:

Nova Sky Stories is seeking an entrepreneurial and highly capable General Manager to lead and grow our presence in an emerging market. This role serves as Nova's senior representative in-country, responsible for building relationships, developing local operations, supporting business growth, and ensuring the successful delivery of world-class drone shows.

As General Manager, you will operate at the intersection of commercial growth, client success, event execution, and operational leadership. You will work closely with Nova's global teams across production, flight operations, permitting, creative, engineering, and logistics to bring awe-inspiring experiences to audiences throughout your region.

This is a hands-on leadership role for someone who enjoys building from the ground up, solving complex challenges, and creating scalable operations in a fast-growing international environment.

Reporting to the CFO and partnering closely with Nova's global leadership team, you will play a critical role in expanding Nova's presence and reputation within your market.

As a General Manager, you’ll be responsible for: 

Represent Nova in the Local Market

• Serve as Nova Sky Stories' senior representative and brand ambassador within the region
• Build and maintain strong relationships with clients, venues, government agencies, tourism organizations, strategic partners, and industry stakeholders
• Represent Nova at industry events, conferences, customer meetings, and public-facing opportunities
• Develop a deep understanding of local market dynamics and identify opportunities to expand Nova's presence

Drive Revenue Growth & Strategic Accounts

• Lead sales efforts with key strategic accounts and high-value customers within the market
• Build and manage relationships with enterprise clients, venues, brands, agencies, and event organizers
• Partner with Nova's global commercial team to identify, pursue, and close new business opportunities
• Develop regional growth plans and support revenue targets
• Ensure long-term customer success and account expansion opportunities

Lead Permitting & Regulatory Strategy

• Develop relationships with local aviation authorities, regulatory agencies, municipalities, and government stakeholders
• Support permitting efforts and regulatory approvals required for drone show operations
• Partner with Nova's global permitting and legal teams to ensure compliance with local regulations
• Monitor regulatory developments and proactively identify risks and opportunities that impact operations

Build & Lead the Local Team

• Recruit, develop, and lead local pilots, production managers, and operational personnel
• Establish a high-performing team culture focused on safety, execution, and customer success
• Provide coaching, mentorship, and leadership to local team members
• Work closely with Nova's global leadership team to scale local capabilities as the business grows

Ensure Successful Show Execution

• Partner with global production, flight operations, creative, and logistics teams to deliver world-class drone shows
• Ensure operational excellence, safety, and client satisfaction across all projects
• Support planning, resource allocation, and execution for local events and activations
• Act as the primary escalation point for operational issues within the market

You’ll need to have: 

• 10+ years of progressive leadership experience in operations, event production, entertainment, aviation, technology, or a related industry.
• Demonstrated success leading cross-functional teams and complex projects from concept through execution
• Strong client-facing experience with a proven ability to build and maintain trusted stakeholder relationships
• Experience building, scaling, or managing teams, processes, and operations in fast-paced environments
• Strong business acumen with the ability to balance strategic thinking and hands-on execution
• Experience managing multiple priorities and delivering results in dynamic, rapidly changing environments
• Excellent communication, leadership, and relationship-building skills
• Experience working within international organizations or collaborating across multiple countries and cultures is highly valued
• Background in live events, entertainment, experiential marketing, aviation, technology, or related industries is preferred
• Experience working with government agencies, permitting authorities, regulatory bodies, or public stakeholders is a plus
• Experience launching, growing, or supporting operations within a new market is highly desirable
• Familiarity with project management, operational planning, budgeting, and business development activities
• Professional fluency in English required; proficiency in the local market language is strongly preferred
• Open-minded approach with learning, humility, and continuous improvement at the core
• Experience developing business relationships and partnerships within the Japanese market
• Demonstrated ability to work effectively with local government agencies, venues, corporate clients, and external stakeholders
• Understanding of Japanese business practices and cultural norms
• Professional fluency in Japanese and English required
• Ability to communicate effectively with both local stakeholders and international teams

What defines you: 

• You enjoy building businesses, teams, and processes from the ground up
• You are comfortable operating with ambiguity and creating structure where none exists
• You balance strategic thinking with a willingness to roll up your sleeves and execute
• Entrepreneurial builder who thrives in ambiguity and enjoys creating structure where none exists
• Comfortable operating independently while collaborating closely with global teams
• Naturally relationship-oriented and capable of building trust with clients, partners, and stakeholders
• Strong sense of ownership and accountability
• Calm and effective under pressure
• Curious, adaptable, and eager to learn
• Passionate about creating extraordinary experiences through technology and storytelling
• Willing to do what it takes to help the team succeed

Additional Information:

• This role is based in Tokyo, Japan.
• Domestic and international travel may be required.
• Candidates must be authorized to work in Japan or be eligible for employer-sponsored work authorization.
• Employment terms, benefits, and leave policies will be administered in accordance with applicable Japanese employment laws.
• Working hours may vary based on event schedules, client meetings, and operational requirements

Benefits

• Competitive compensation package
• Health and social insurance benefits
• Paid time off and local holidays
• Opportunities for international collaboration and travel

About this role:

We are seeking an experienced and entrepreneurial General Manager to lead Nova Sky Stories' business in Brazil. You will serve as Nova's primary representative within the market, building relationships with clients, venues, partners, government stakeholders, and regulatory authorities while helping establish and grow Nova's local presence.

You will work closely with our global teams across production, flight operations, permitting, creative, engineering, and logistics to deliver world-class drone shows and unforgettable audience experiences. This role combines business leadership, operational excellence, client management, and team development in a fast-paced, high-growth environment.

Reporting to the CFO, you will work closely with Nova's global leadership team and play a critical role in expanding Nova's presence throughout Brazil and the broader region.

As a General Manager, you’ll be responsible for: 

Market Leadership & Business Growth

• Serve as Nova Sky Stories' primary representative within the local market
• Build and maintain strong relationships with clients, government stakeholders, venues, partners, and industry contacts
• Support business development efforts by identifying new opportunities and helping expand Nova's market presence
• Monitor local market trends, competitive activity, and emerging opportunities
• Contribute to regional growth strategies and long-term business planning

Client & Partner Management

• Develop trusted relationships with customers and key stakeholders throughout the project lifecycle
• Ensure an exceptional client experience from initial engagement through show delivery
• Act as the primary escalation point for local client concerns and operational challenges
• Partner with internal teams to ensure customer expectations are consistently exceeded

Operations & Event Execution

• Oversee local operational readiness and support successful execution of drone show projects
• Coordinate closely with global production, permitting, logistics, and flight operations teams
• Ensure projects are delivered safely, efficiently, and in accordance with Nova standards
• Support permitting, regulatory compliance, and stakeholder engagement efforts as needed
• Identify and implement operational improvements that enhance efficiency and scalability

Team Building & Leadership

• Help recruit, develop, and lead local teams including pilots, production professionals, and operational staff
• Foster a culture of collaboration, accountability, safety, and continuous improvement
• Serve as a bridge between local teams and Nova's global organization
• Support employee development, coaching, and performance management efforts

General Management

• Own the overall success of Nova's operations and reputation within the market
• Manage local budgets, resources, and operational priorities
• Ensure compliance with local regulations, company policies, and safety standards
• Provide regular updates and strategic insights to executive leadership

You’ll need to have: 

• 10+ years of experience in event production, entertainment, technology, aviation, operations, business leadership, hospitality, or a related field
• Demonstrated success leading cross-functional teams and complex projects from concept through execution
• Strong client-facing experience with a proven ability to build and maintain trusted stakeholder relationships
• Experience building, scaling, or managing teams, processes, and operations in fast-paced environments
• Strong business acumen with the ability to balance strategic thinking and hands-on execution
• Experience managing multiple priorities and delivering results in dynamic environments
• Excellent communication, leadership, and relationship-building skills
• Experience working within international organizations or collaborating across multiple countries and cultures
• Experience working with government agencies, permitting authorities, regulatory bodies, or public stakeholders is highly valued
• Experience launching, growing, or supporting operations within a new market is highly desirable
• Familiarity with project management, operational planning, budgeting, and business development activities
• Professional fluency in Portuguese and English required
• Open-minded approach with learning, humility, and continuous improvement at the core

What defines you: 

• You enjoy building businesses, teams, and processes from the ground up
• You are comfortable operating with ambiguity and creating structure where none exists
• You balance strategic thinking with a willingness to roll up your sleeves and execute
• You thrive in entrepreneurial environments where no two days are the same
• You take ownership and accountability for outcomes while maintaining a collaborative, team-first mindset

Additional Information:

• This role is based in Rio, BRl.
• Domestic and international travel may be required.
• Candidates must be authorized to work in Brazil or be eligible for employer-sponsored work authorization.
• Employment terms, benefits, and leave policies will be administered in accordance with applicable Brazilian labor laws.
• Professional fluency in Portuguese and English is required.

Benefits:

• Competitive compensation package
• Health and social insurance benefits
• Paid time off and local holidays
• Opportunities for international collaboration and travel

Product Manager

$120k – $200k • 0.0% – 0.4%

We’re building Reflow, a workforce and workflow intelligence platform that helps teams understand and improve how work gets done. We’re at a stage where product decisions, execution, and delivery are inseparable — which means this role owns what we build, why we build it, and how it actually ships.

We’re looking for a founding Product Manager who can operate end-to-end: product strategy, prioritization, execution, and delivery. This is a hands-on role for someone who has built in very early-stage environments and thrives without guardrails.

What you’ll do

Own product direction and outcomes:

• Own product direction, roadmap, and prioritization — making tradeoffs across customer value, speed, and technical constraints.
• Turn ambiguous goals into clear problems, scopes, and shipped solutions.
• Be accountable for outcomes, not artifacts.

Run product execution and operations:

• Drive planning, sequencing, and timelines with engineering.
• Manage dependencies, unblock progress, and keep delivery on track.
• Own release planning, testing, rollouts, and post-launch learning.

Be deeply hands-on:

• Write product specs, workflows, and acceptance criteria.
• Review builds, test flows, and iterate with engineers in real time.
• Make fast calls when things are unclear or breaking.

Stay close to customers and partners:

• Talk to customers constantly: discovery, validation, onboarding, and support.
• Translate feedback into priorities and concrete product changes.
• Support partner setup, onboarding, and early integrations when needed.

Build early product systems:

• Establish how roadmap, prioritization, and execution work.
• Create lightweight processes that increase speed, not bureaucracy.
• Document decisions and patterns so the product can scale.

Who you are

• 5+ years of product management experience, with at least part of that in a very early-stage startup.
• Former founder, founding PM, or first/early product hire is strongly preferred.
• Proven ability to ship real products in ambiguous, resource-constrained environments.
• Comfortable owning execution details, not delegating them away.
• Strong technical and product judgment; engineers trust your calls.
• Bias toward action, clarity, and momentum.

Bonus points

• Experience with B2B SaaS, data, analytics, workflow, or platform products.
• Technical background or deep technical fluency.
• Experience owning integrations or partner-facing features.

Why join Reflow

• Founding-level ownership over product and execution.
• Direct access to founders and customers, zero layers.
• Real influence over product direction, roadmap, and delivery.
• Opportunity to grow into Head of Product as the company scales.
• Flexible setup (contract or full-time), high trust, high expectations.

This is a role for someone who wants to build the product, not manage around it — and who’s excited to do so in a true early-stage startup.

As a Global Payroll Manager at Nova Sky Stories, you will play a key role in ensuring accurate, timely, and compliant payroll operations across our growing global organization. This role will work closely with Finance, HR, and external partners to manage payroll processes, support employees, and continuously improve payroll systems and procedures.

As Global Payroll Manager, you will be responsible for:

Payroll Processing & Oversight - 40%

• Partner with Human Resources and Finance teams to maintain accurate employee timekeeping and payroll data.
• Administer and oversee full-cycle payroll operations across multiple countries and entities within Nova Sky Stories.
• Review payroll submissions for accuracy including hours worked, earnings, deductions, taxes, and benefit contributions.
• Manage off-cycle payroll runs including bonuses, corrections, and retroactive adjustments as needed.
• Reconcile payroll registers to funding, tax payments, and general ledger exports; manage reversals, voids, and retroactive pay corrections when necessary.
• Coordinate payroll system integrations, file feeds, and general ledger exports with Accounting to ensure accurate labor distribution and cost center mapping.
• Support payroll processing for both employees and independent contractors across domestic and international jurisdictions.
• Partner closely with Accounting and Finance to support payroll-related audits, reconciliations, and reporting requirements.

Global Entity Setup & Payroll Onboarding - 20%

• Support the setup of new international entities and payroll structures within payroll and HRIS platforms, including company codes, pay groups, earnings and deductions, PTO policies, and direct deposit configurations.
• Partner with HR, Finance, and leadership to collect and validate employee and payroll data when launching operations in new countries.
• Assist with parallel payroll testing and first-live payroll processing for new locations.
• Coordinate payroll tax setup across new jurisdictions, ensuring proper configuration for local tax requirements and compliance.
• Help evaluate and support transfer pricing considerations related to international payroll and labor allocation across entities.

Compliance & Reporting - 20%

• Ensure payroll practices comply with applicable federal, state, local, and international labor regulations.
• Maintain strong knowledge of local payroll requirements and compliance obligations across multiple jurisdictions.
• Monitor tax filings, garnishments, and required withholdings in partnership with Finance and external payroll providers.
• Generate payroll and labor cost reports for leadership using payroll reporting tools.
• Support quarterly and year-end payroll processes, including tax reconciliation and year-end reporting.
• Maintain accurate multi-state and international employee tax profiles, ensuring proper tax treatment across jurisdictions.
• Partner with Accounting and external advisors to support payroll compliance and reporting accuracy globally.

Employee Support, Process Improvement & Accounting Support – 20%

• Serve as the primary point of contact for payroll related questions from employees across the organization, partnering with HR and Finance to resolve discrepancies and employee concerns in a timely manner.
• Provide guidance to internal teams on payroll timelines, approvals, processes, and best practices.
• Standardize payroll processes across multiple countries and operating locations to drive consistency, accuracy, and efficiency.
• Identify and implement opportunities to improve payroll workflows, internal controls, and reporting.
• Support payroll system upgrades, integrations, and other process improvements as the organization scales.
• Conduct periodic payroll audits, including timekeeping exceptions, pay code usage, tax configuration, and general ledger mapping.
• Develop and maintain SOPs and internal documentation to ensure consistent processes across the organization.
• Support ad hoc accounting and finance projects as needed, including reconciliations, reporting, data analysis, and other cross functional initiatives.

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or a related field.
• 5+ years of payroll experience, including multi-state payroll processing with strong attention to accuracy and compliance.
• Experience working with major payroll platforms and payroll-related reporting
• International payroll experience is a plus, including familiarity with foreign payroll systems and tax considerations.
• FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional) certification preferred.
• Advanced proficiency in Googlesheets, including tools such as PivotTables and VLOOKUP.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to collaborate across teams and support employees effectively.
• Ability to maintain strict confidentiality and handle sensitive payroll data with integrity.
• A proactive, solutions-oriented mindset with the ability to adapt to evolving business needs.

What will make you successful in the role:

• Strong attention to detail paired with a proactive, ownership mindset.
• Strong work ethic and high level of accountability.
• Ability to prioritize and execute in a fast-moving, high-growth environment.
• Comfort working across global teams and time zones.
• Curiosity and initiative to identify process improvements and drive efficiency.
• Clear, professional communication with both finance and non-finance stakeholders.

As a Senior Implementation Manager, you will be responsible for setting customers up for long-term success on Fountain by managing the implementation process for customers across Fountain's growing suite of products.

As the primary point of contact post-sale and pre-customer success, you will drive adoption and customer value by managing overall project delivery, including system configuration, QA, setup, and customer education.

To be successful in this role, you should be organized and process-driven, communicate clearly with non-technical audiences, manage multiple projects simultaneously, and build strong relationships with customers and internal stakeholders.

What You'll Be Doing

• Partner with sales to define project scope and ensure a seamless customer experience from post-sale through go-live
• Own customer relationships through implementation (post-sale / pre-account management), collaborating with customers and internal stakeholders to define implementation strategy and business goals
• Carry out implementation projects end-to-end for small enterprise and mid-market customers, with a focus on speed to value
• Serve as a product expert, leveraging Fountain software in the most efficient ways to teach and support customers
• Complete virtual consultations and configuration walkthroughs; support customer rollouts and user training
• Perform standard data migrations and CSV imports/exports across common HR tech platforms (ATS, CRM, HRIS)
• Develop a working understanding of HR and recruiting workflows, including familiarity with ATS, HRIS, and payroll platforms
• Leverage AI tools to accelerate project documentation, generate status updates, summarize customer meetings, and manage workstream visibility across concurrent implementations

How We Use AI on This Team

At Fountain, we believe AI is a force multiplier for implementation teams. Implementation Managers are expected to actively use AI tools to work smarter, not just faster.

Here is what that looks like in practice:

• Meeting efficiency: Use AI to transcribe, summarize, and extract action items from customer and internal calls, reducing manual note-taking and ensuring nothing falls through the cracks
• Project documentation: Draft status reports, implementation plans, and stakeholder updates with AI assistance, then refine for accuracy and tone before distributing
• Customer communication: Use AI to draft initial versions of follow-up emails, kickoff agendas, and go-live checklists, keeping communication loops tight without sacrificing quality
• Technical problem-solving: Leverage AI to research configuration questions, draft setup documentation, and prepare for customer training sessions
• Knowledge management: Use AI to help maintain and improve playbooks, ensuring implementation documentation stays current as Fountain's product suite evolves

Comfort with AI-assisted workflows is expected. Experience with tools such as Claude, ChatGPT, Notion AI, or similar platforms is a plus.

What You Should Bring

• Solid understanding of the HR space, including hiring and workforce management concepts
• 4-6 years of experience in a similar role; e.g., implementation, project management, professional services, or consulting
• Experience with HR tech platforms such as an ATS, CRM, or HRIS
• Proven track record managing mid-market customer engagements end-to-end, with a focus on delivering value quickly and predictably
• Bachelor's degree or equivalent work experience
• Proficiency with Google Suite and ticketing systems (e.g. Intercom, Linear)
• Strong time management skills; able to manage multiple implementations simultaneously in a fast-paced environment
• Comfortable working with customers to research business processes, diagnose software issues, and translate requirements into configuration decisions
• Working knowledge of system integrations and ability to explain data flows clearly to non-technical stakeholders
• Comfort using AI tools to improve workflow efficiency and output quality
• Ability to travel onsite for customer kickoff meetings (typically 1-2 times per quarter)

Nice to Have

• PMP, Agile, SHRM, PHR, or related certifications
• Familiarity with mid-market or enterprise HRIS platforms (e.g. Rippling, ADP, BambooHR, UKG, Workday)
• Workato, Zapier, or similar integration middleware experience
• Familiarity with project management tools such as Asana
• Hands-on experience with AI productivity tools (Claude, Gemini, Notion AI, or similar)

Salary Range: $120,000- $140,000K USD + bonus, depending on location and experience.

About Spin.AI

Spin.AI is a SaaS Security company based in Palo Alto, CA and Los Angeles, CA, protecting enterprises against SaaS ransomware, Shadow IT, non-compliance, data loss and data leak disasters in the cloud.

SpinOne is an all-in-one SaaS data protection platform for mission-critical SaaS Apps, such as Google Workspace, Microsoft Office 365, Salesforce, and Slack. SpinOne is the ultimate SaaS data protection platform that delivers the most innovative last line of cyber defense, SaaS data management, and protection for more than 1,500 organizations worldwide. For more information, please visit: https://spin.ai/

Spin.AI is hiring its first Sales Operations Manager to lay the foundation for the revenue operations function. If you’re excited by helping sales teams scale and enjoy building in a hyper growth, dynamic environment, then look no further. This role reports directly to the SVP Finance and is based in our Glendale, CA office. 

What You’ll Own:

Revenue & Pipeline Operations

• Apply knowledge of SaaS revenue models (ARR, Upsell, Churn, and Renewals) to ensure Salesforce is capturing the data necessary for executive-level financial reporting
• Analyze funnel conversion metrics and identify opportunities to improve sales efficiency and win rates
• Build and maintain accurate pipeline reporting and dashboards 

Systems & Process Optimization

• Ensure timely and accurate sales order processing (Quote-to-Cash) 
• Liaise with the sales team to manage customer license provisioning 
• Administer CRM workflows, automation and improve data integrity

Cross-Functional Collaboration

• Act as the "boots on the ground" support for the sales team. You will help reps navigate complex deal structures
• Work closely with Sales & Marketing teams to align GTM operations
• Support rollout of new sales motions, pricing strategies, and go-to-market initiatives

Data Governance & Reporting

• Ensure CRM hygiene and reporting accuracy across all systems
• Standardize definitions, reporting methodologies and metrics
• Maintain documentation for key operational processes and policies

Qualifications:

• 3-5+ years of experience in Sales Operations, Revenue Operations, Business Operations, or Strategy roles within SaaS or high-growth technology companies
• Strong proficiency with Salesforce and HubSpot (Bonus: Stripe)
• Advanced analytical skills using spreadsheets, SQL, BI tools
• Strong project management and stakeholder management capabilities
• Excellent communication and executive presentation skills
• Ability to thrive in ambiguous, fast-paced environments
• Experience with sales compensation modeling and incentive design
• Bonus: Passion or interest in cybersecurity

What we offer:

• Competitive compensation (base salary $100k-$130k + 10% bonus)
• 401k plan 
• 100% dental, medical and vision 
• Unlimited PTO and hybrid flexibility (2-3 days in Glendale office)
• Fitness & wellness budget ($1,200 per year)

Why Spin.AI?

• Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Collaborative, transparent culture – your ideas and experiments matter.
• Direct impact: your work translates into real business growth and visibility.
• Remote flexibility, growth opportunities, and performance-based rewards.

Why join Spin.AI?

This is an incredible opportunity to join a fast-paced team with high growth potential to become a new unicorn or decacorn within the next few years.

Dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills.

EEO Statement

Equal Opportunity Employer

Spin.AI is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please contact our HR Manager, Shushan Akopian via shushan@spin.ai.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.