About SCALIS

SCALIS is the first AI-native, end-to-end recruiting and ATS and CRM platform. Our whole reason for existing is that hiring sucks, and we're fixing it. Our AI recruiting agent Bella handles sourcing, scheduling, interviews, and analytics for companies like Bandwidth, PrimePay, and Fountain.

Now we're leveling up how we show up on social media, and we want a Gen Z Social media Intern on the team to make sure our content actually belongs on your For You Page.

The role

This Role is Hybrid, mostly remote but you may need to film content in Miami of our founder/CEO. You'll produce short-form video content for our TikTok, Instagram, and LinkedIn. Our social media managers write the scripts and set the topics; you bring them to life. Some content is founder-led (filming our CEO Brandon in Miami), and some you'll shoot and edit on your own.

You'll have direct ownership of the videos going live on our channels, and your work will shape how SCALIS shows up to millions of job seekers and hiring teams.

What you'll do

• Film and edit short-form vertical videos a week to be posted on our TikTok, IG, and LinkedIn accounts
• Turn scripted concepts into scroll-stopping content hooks, transitions, trending sounds, captions. Create weekly video series that keeps a consistent branding.
• Use a team Notion to organize, create and view content ideas
• Film founder/CEO content in Miami (in-person, if you're local)
• Own the posting cadence and hit weekly content goals
• Learn our ICP and get sharper on what actually resonates with them
• Bring trend ideas and formats back to the team
• Know exactly what's trending online for Gen Z and the hiring world.
• Post consistently on your personal LinkedIn account to understand personal branding & start up culture.
• Learn AI content workflows

Who you are

• Currently enrolled at a South Florida college (FIU, UM, FAU, Nova, Miami Dade, Barry, etc.)
• Marketing, communications, digital media, or social media–adjacent major
• You already make content or have a personal brand, even if it's just for your own account. CapCut is muscle memory, and you understand why a hook has to land in the first 3 seconds
• Online enough to spot trends and jump on them before your feed catches up
• Can commit ~15 hours a week around your class schedule
• Based in South Florida (Miami strongly preferred so we can film founder content in person)
• Legally authorized to work in the US no visa sponsorship available

Nice-to-have (not required)

• Experience with professional filming equipment (mics, lighting, gimbals)
• Advanced editing chops (Premiere, After Effects, DaVinci)
• Existing personal social presence with actual engagement
• Comfort using AI tools in your content workflow

What you'll get

• Paid Internship Experience $15/HR
• Course credit eligible we'll work with your school on the paperwork since this role is and for entry level candidates only
• Direct mentorship from our social media managers, plus coaching from our Head of Social on strategy, editing, and AI-powered content workflows
• Real access to leadership you'll be in the room (and on camera) with our CEO and other execs regularly
• A LinkedIn recommendation from leadership at the end of your internship
• Portfolio content that actually matters real brand work with real reach, not class projects
• Path to a full-time role top performers will be evaluated for a role on the social media team after the 6 months.

How to apply

Apply through SCALIS and include a link to your personal social media (TikTok or IG) or a portfolio of short-form content you've made. Private account? Send a Google Drive folder, URL portfolio or a public account you've worked on in the past.

Applications without any link to your work won't move forward. This is a video role; we need to see what you can make.

About this role:

We are seeking an experienced and entrepreneurial General Manager to lead Nova Sky Stories' business in Brazil. You will serve as Nova's primary representative within the market, building relationships with clients, venues, partners, government stakeholders, and regulatory authorities while helping establish and grow Nova's local presence.

You will work closely with our global teams across production, flight operations, permitting, creative, engineering, and logistics to deliver world-class drone shows and unforgettable audience experiences. This role combines business leadership, operational excellence, client management, and team development in a fast-paced, high-growth environment.

Reporting to the CFO, you will work closely with Nova's global leadership team and play a critical role in expanding Nova's presence throughout Brazil and the broader region.

As a General Manager, you’ll be responsible for: 

Market Leadership & Business Growth

• Serve as Nova Sky Stories' primary representative within the local market
• Build and maintain strong relationships with clients, government stakeholders, venues, partners, and industry contacts
• Support business development efforts by identifying new opportunities and helping expand Nova's market presence
• Monitor local market trends, competitive activity, and emerging opportunities
• Contribute to regional growth strategies and long-term business planning

Client & Partner Management

• Develop trusted relationships with customers and key stakeholders throughout the project lifecycle
• Ensure an exceptional client experience from initial engagement through show delivery
• Act as the primary escalation point for local client concerns and operational challenges
• Partner with internal teams to ensure customer expectations are consistently exceeded

Operations & Event Execution

• Oversee local operational readiness and support successful execution of drone show projects
• Coordinate closely with global production, permitting, logistics, and flight operations teams
• Ensure projects are delivered safely, efficiently, and in accordance with Nova standards
• Support permitting, regulatory compliance, and stakeholder engagement efforts as needed
• Identify and implement operational improvements that enhance efficiency and scalability

Team Building & Leadership

• Help recruit, develop, and lead local teams including pilots, production professionals, and operational staff
• Foster a culture of collaboration, accountability, safety, and continuous improvement
• Serve as a bridge between local teams and Nova's global organization
• Support employee development, coaching, and performance management efforts

General Management

• Own the overall success of Nova's operations and reputation within the market
• Manage local budgets, resources, and operational priorities
• Ensure compliance with local regulations, company policies, and safety standards
• Provide regular updates and strategic insights to executive leadership

You’ll need to have: 

• 10+ years of experience in event production, entertainment, technology, aviation, operations, business leadership, hospitality, or a related field
• Demonstrated success leading cross-functional teams and complex projects from concept through execution
• Strong client-facing experience with a proven ability to build and maintain trusted stakeholder relationships
• Experience building, scaling, or managing teams, processes, and operations in fast-paced environments
• Strong business acumen with the ability to balance strategic thinking and hands-on execution
• Experience managing multiple priorities and delivering results in dynamic environments
• Excellent communication, leadership, and relationship-building skills
• Experience working within international organizations or collaborating across multiple countries and cultures
• Experience working with government agencies, permitting authorities, regulatory bodies, or public stakeholders is highly valued
• Experience launching, growing, or supporting operations within a new market is highly desirable
• Familiarity with project management, operational planning, budgeting, and business development activities
• Professional fluency in Portuguese and English required
• Open-minded approach with learning, humility, and continuous improvement at the core

What defines you: 

• You enjoy building businesses, teams, and processes from the ground up
• You are comfortable operating with ambiguity and creating structure where none exists
• You balance strategic thinking with a willingness to roll up your sleeves and execute
• You thrive in entrepreneurial environments where no two days are the same
• You take ownership and accountability for outcomes while maintaining a collaborative, team-first mindset

Additional Information:

• This role is based in Rio, BRl.
• Domestic and international travel may be required.
• Candidates must be authorized to work in Brazil or be eligible for employer-sponsored work authorization.
• Employment terms, benefits, and leave policies will be administered in accordance with applicable Brazilian labor laws.
• Professional fluency in Portuguese and English is required.

Benefits:

• Competitive compensation package
• Health and social insurance benefits
• Paid time off and local holidays
• Opportunities for international collaboration and travel

ABOUT THE JOB 

This is not a warehouse manager job with a bigger title. At Korpack, the Materials Manager is one of the two seats that run a building — the Production Manager owns making the product; you own everything the materials do when they're not being converted. Every receipt, every put-away, every transfer, every work-order transaction, every shipment: if inventory moves or changes state inside your four walls, it's yours — and what the system says must match what's on the rack, in real time, because our customers see their inventory work-order by work-order and we've promised them no delay. 

Korpack is a food-grade (SQF) co-packer for leading consumer brands, doubling into 350,000 sq ft across two facilities. We are hiring one Materials Manager per building — Madsen runs multi-shift today; PR runs one shift and is ramping fast, so that seat is a build as much as a job. If owning inventory truth end to end — people, process, and numbers — is the job you've been building toward, keep reading. 

THE JOURNEY 

Own Inventory Truth 

• Every inventory transaction in the building — receiving, shipping, material movements, WO transactions, adjustments — accurate, same-day, real-time. The floor and the system reconcile both directions, every day. 
• Our customers get per-work-order, real-time inventory visibility. That promise runs through your team. 

Lead Four Functions 

• Receiving and Shipping Supervisors (one each, all shifts), Material Handling Supervisors across shifts, and Production Control Supervisors with their coordinators — the materials-management side of the production process. 
• A team of roughly 25–30 across all shifts. You develop supervisors who own their shift when you're not standing there. 

Run the Standards 

• Cross-site standards are set once (by the Director and our functional standards owner); your building executes them exactly — SQF inbound inspection, seal integrity, outbound verification, reason codes, catch-weight conversions. 
• 24/7 ownership from a day-based seat: M–F on-site with on-call for escalations — but the real job is putting supervisors in place so capable that the show runs without you. If your phone rings every night, the system isn't built yet. 

Work the Production Seam 

• Your PC Supervisors are shift peers to the Production Managers — the floor makes it, your team makes it official. You keep that partnership productive at the manager level. 
• Line-feed priority is absolute: a production line waiting on materials is the most expensive problem in the building. 

WHAT SUCCESS LOOKS LIKE 

• The dock, the racks, and the system reconcile both directions daily — zero ghost inventory, zero invisible product 
• Cycle counts (run independently by Finance) confirm your accuracy instead of correcting it 
• Production never waits on materials; customers never wait on inventory truth 
• SQF inbound records, seals, and outbound verification audit-ready any day, unannounced 

The Relationship Manager owns CoAd’s highest-value client relationships directly — named-account retention and executive-level engagement for clients at or above the enterprise threshold ($100K+ revenue and 150+ WSE). This is an individual-contributor role built for depth, not breadth: a smaller number of large, complex accounts, each requiring the kind of executive relationship and strategic account planning that separates premium clients.

The Relationship Manager reports to the Senior Director, Enterprise Relationship Management & Revenue Expansion.

Key Responsibilities

Named-Account Ownership

•        Own retention for an assigned portfolio of enterprise-tier client relationships, with primary accountability for named-account retention and executive relationship health score.

•        Build and maintain executive-level relationships within each named account — CoAd needs a credible senior counterpart to the client’s own decision-makers.

•        Personally engage on any account showing risk signals well ahead of renewal.

•        Develop proactive cadence of communication and is primary first contact for assigned clients

Retention & Renewal

•  Own the renewal strategy and forecast for the named-account portfolio.

•  Monitor account health signals specific to the enterprise segment and escalate proactively, before renewal risk becomes irreversible.

•  Partner with Reporting & Customer Insights on account health data and early-warning indicators for named accounts. Analyzes client trends to identify opportunities where CoAd solutions would benefit client success.

•   Tracks progress of internal work being completed on behalf of the client and ensures progress reporting out to clients.

•   Coordinates client training, solutions demonstration opportunities.

Expansion & Referral

•  Identify and shepherd expansion opportunities within named accounts, referring qualified opportunities to Revenue Expansion cleanly and without diluting the retention relationship.

•  Balance expansion motion against the trust that retains the account — growth conversations should never come at the cost of the relationship.

•   Conduct client visits as necessary to ensure client stability or remedy health risks.

Required Skills & Experience

•  5+ years managing large, complex B2B client relationships, ideally in PEO, HR services, benefits, payroll, or adjacent professional services.

•  Demonstrated track record retaining and growing named accounts at the executive level.

•  Comfort leading renewal negotiations and difficult escalation conversations directly with client decision-makers.

•  Strong account planning discipline — able to build and execute a strategic plan for a named account, not just respond to inbound requests.

•  Ability to identify expansion signals and hand them to Revenue Expansion without compromising the retention relationship.

•   Proven experience presenting to and engaging with executive-level stakeholders.

•   Demonstrated ability to develop and execute customer success strategies that drive retention and expansion.

Preferred Experience

•  Experience specifically in a PEO or co-employment model.

•  Experience transitioning from a pooled or generalist account management model into a named-account coverage model.

•  Sales experience, and familiarity with client segmentation frameworks and tiered service models.

About CoAd

CoAd helps businesses navigate the complexities of workforce management through a combination of technology, expertise, and human support. Serving more than 17,000 clients nationwide, CoAd delivers payroll, HR, benefits administration, compliance support, workforce technology, and PEO services that help organizations simplify operations, support their employees, and drive growth.

Built on the belief that workforce solutions should be integrated, intuitive, and people-centered, CoAd empowers employers to manage their workforce with greater confidence while adapting to the evolving needs of today’s workplace.

EEO

CoAd is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

About CoAd:

CoAd helps businesses navigate the complexities of workforce management through a combination of technology, expertise, and human support. Serving more than 17,000 clients nationwide, CoAd delivers payroll, HR, benefits administration, compliance support, workforce technology, and PEO services that help organizations simplify operations, support their employees, and drive growth.

Built on the belief that workforce solutions should be integrated, intuitive, and people-centered, CoAd empowers employers to manage their workforce with greater confidence while adapting to the evolving needs of today’s workplace.

Position Summary: 

We are seeking an experienced and dynamic professional to join our Project Management Office as a Senior Project Manager. The ideal candidate will have a proven track record of successfully managing complex fintech projects with software development, product launch and operational components in the PEO industry, utilizing both agile and waterfall project management methodologies. This position leads multiple concurrent strategic projects with contributors from across the entirety of the business, to ensure the projects are completed on time, on budget and with excellent quality. This role utilizes exceptional leadership skills, team-building capabilities, business acumen, and a strategic mindset to drive project team alignment, planning, communication and reporting. As a Senior Project Manager, you will identify and recommend opportunities to optimize our project management processes within the PMO and across the company to further drive organizational success. This position will report up to the Director PMO.

Essential Job Functions:

• Plan, lead, manage and monitor concurrent complex projects from inception to completion.
• Assess a project and select, apply and tailor various project management methodologies including scrum, kanban and waterfall, to deliver the project in alignment with business goals, timelines and budget.
• Manage project scope. Facilitate charter scope elicitation from business stakeholders, lead project kickoff and partner with business analysts and department project leads to maintain cohesive alignment of scope to business and project goals throughout the life of the project. 
• Develop and maintain comprehensive project artifacts including project charter, project milestones and detailed plan, risk and issue planning & tracking, communication plan, release and deployment timelines.
• Perform qualitative and quantitative analysis to identify project risks. Facilitate risk planning to identify triggers, risk strategies and document response plans. Monitor and report on obstacles, engaging the project team, stakeholders and sponsor to drive positive project outcomes.  
• Responsible for timely tracking and reporting on key project metrics to PMO, stakeholders and Senior leadership.
• Establish and maintain a network of excellent cross functional relationships across the organization, as well as contractors, third party vendors and other project stakeholders.
• Ensure effective communication and collaboration between your project teams and their stakeholders. Model communication and actions that contribute to a collaborative, innovative team culture dedicated to continuous improvement.
• Identifying and recommending project management best practices, methodologies, and standards, fit to various use cases in a Center-of-Excellence model.
• Contribute to the development and maintenance of project management tools, templates, and systems that support project and portfolio planning, tracking and reporting.
• Facilitate continuous improvement of corporate processes through execution of project retrospectives at various milestones throughout the project life cycle.

Required Skills and Experience:

• +7 years proven experience leading complex cross functional enterprise projects.
• Strong business acumen and the ability to align project objectives with organizational goals.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrates ability to use AI tools effectively, including crafting clear prompts and critically evaluating outputs for accuracy and bias.
• Experience leveraging AI-powered tools to accelerate work, with sound judgment about when and how to apply them.
• Ability to integrate AI assistants into existing workflows while maintaining quality standards and human oversight.

Educational and Professional Licensing or Certification Requirements:

• Bachelor's degree in Business Administration, Project Management, Information Technology or a related field (Master's degree preferred).
• PMI PMP certification preferred.
• Certification as a Scrum Master preferred.
• Certification as a Product Owner preferred.

EEO

CoAd is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

GIS Manager

Location: Dallas, TX (On-site: 5 days in office) 

The Firm: Data-Driven, Real-Asset Focused 

Stronghold Investment Management ("Stronghold," "SIM," or "the Firm") is a technology-driven, vertically integrated investment manager focused on real-assets and related private markets. Stronghold seeks to deliver best-in-class risk-adjusted returns through an investment framework that features comparatively rapid transaction velocity, deep technical expertise, creative financial structuring, and objective and algorithmic decision making.

Stronghold was founded by Ryan Turner in 2016 and has deployed over $1.6 billion in capital across 10+ investment vehicles. Ultimately, Stronghold intends to apply its technology-intensive investment approach to a variety of specialist real assets verticals, including:

• Oil & Gas
• Renewables
• Specialty Real Estate (commercial, datacenters, marinas)
• Telecommunications and Technology Infrastructure
• Billboards and Fixtures
• Mining & other commodities
• Utilities
• Secondaries

Your Mission

Stronghold is growing, and we're searching for a talented GIS Manager to lead and expand our geospatial capabilities. In this role, you'll own the strategy, standards, and execution of GIS operations across a fast-moving, multi-disciplinary team — while remaining a hands-on contributor yourself. The ideal candidate brings both the technical depth to do the work and the leadership instincts to build the function. You thrive in an entrepreneurial environment, can balance big-picture thinking with detail-level quality, and are energized by building something that matters from the ground up.

Key Responsibilities – What You'll Own

• GIS Function Leadership: Build, lead, and develop a high-performing GIS team, establishing workflows, quality standards, and capacity planning to support Land, Engineering, and Geological teams across multiple U.S. basins.
• Hands-On Geospatial Delivery: Remain an active contributor — producing and QC'ing maps, conducting spatial analysis, and stepping in on complex or high-priority deliverables alongside your team.
• Analytical Oversight: Direct and perform analysis of horizontal wellbores and drilling units to determine participation using acreage allocation and lateral length allocation methods.
• Standards and Governance: Own coordinate system standards, spatial accuracy protocols, QC processes, and documentation — ensuring consistency and reliability across all geospatial outputs.
• Cross-Functional Partnership: Collaborate with and communicate across multiple disciplines including Land, Engineering, and Geology to troubleshoot issues, remove blockers, and drive operational efficiency.
• Regulatory Intelligence: Research, interpret, and apply state-specific oil and gas regulations, spacing rules, and unitization requirements — and ensure your team is equipped to do the same.
• Data Integrity: Oversee the maintenance and ongoing accuracy of the land grid, ensuring discrepancies are identified and resolved systematically.

Qualifications – What You Bring

• A Bachelor's degree in Geography, GIS, or a related discipline.
• 5–8+ years of GIS experience
• Deep proficiency with the ArcGIS suite and related products.
• A hands-on approach — comfortable setting direction at the team level and diving deep into the technical details when the work demands it. 
• Demonstrated ability to manage competing priorities and deliver results in a fast-paced, entrepreneurial environment.
• Strong communication skills with the ability to translate technical geospatial concepts for non-technical stakeholders.

Preferred Qualifications – What Sets You Apart

• Previous experience supporting Land teams in the upstream Oil and Gas sector is strongly preferred.
• 2+ years in a lead or supervisory role.
• Familiarity with property legal terminology, including Deed plot and the Public Land Survey System (PLSS).
• Experience building or scaling a GIS function — not just contributing to one.
• A player-coach mentality: you lead by doing, not just directing.

Why Stronghold

At Stronghold, we strive to create a workplace that is not only rewarding but also satisfying. We believe our employees are the driving force behind our success, and we are committed to providing them with an environment where they can thrive and reach their full potential. When you choose to work with us, you'll be joining a team of highly talented professionals who are passionate about what they do and dedicated to bringing technology expertise to our domain. We value innovation, collaboration, and a commitment to excellence, and we provide our employees with the resources and support they need to succeed. If you're looking for a challenging and fulfilling career, we invite you to apply.

Our Investment in You:

• Market-competitive compensation
• Fully paid benefits (Medical, Dental and Vision)
• HSA
• 401k + Match
• Company sponsored LTD, STD, life insurance and AD&D
• Generous PTO policy
• 20 company recognized holidays
• Class A offices in prime locations
• Parental Leave

Equal Opportunity Employer

Stronghold Investment Management is an equal opportunity employer. We believe in creating a diverse and inclusive workforce, where individuals of all backgrounds, experiences, and perspectives can thrive. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by applicable laws. We encourage applicants from underrepresented groups to apply and embrace the unique contributions they can bring to our organization.

#LI-KV1

Who Boundless is

We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, we’ve aided over 100,000 individuals in their quest for U.S. residency. 

We're backed by influential venture investors around the country, including Foundry Group (led by Brad Feld), Trilogy Equity Partners, Pioneer Square Labs, Emerson Collective (Laurene Powell Jobs’ foundation), Two Sigma Ventures, and Jerry Yang. 

Today, we are a dynamic growth-stage technology company with 400+ employees across the U.S, Europe and the Philippines. We are growing both organically and through strategic acquisitions. We are well-capitalized and positioned for long-term success.

What you'll do

• Liaise with our customers: Act as point of contact for our talents from all over the world during their relocation process, you’ll address  inquiries about visa processes, residence permits, paperwork, and more via chat through our platform (Intercom) and internal communication tools.
• Follow and prepare guidelines: We have guidelines for processing tasks for different authorities, which need to be followed, updated, or created (under instruction, of course, so don’t worry!).
• Be on top of things: You’ll coordinate appointments and expedite processes by contacting relevant authorities, facilitating the assembly of customer documents, and carrying responsibility for managing your own workload.
• Support immigration and relocation projects: Contribute to projects related to immigration and relocation, including developing and maintaining processes, workflows, and guidelines as needed.

What we are looking for

You’ll thrive in this role if you have:

• Experience in managing immigration processes in Germany
• Excellent communication skills in English, with a passion for engaging with people
• Knowledge of additional European languages is a big plus!
• A positive, curious attitude towards process changes, as we are advancing our scalable service setup - which you’ll be invited to design with us together!
• The ability to work independently, coupled with a high standard of your own output - reliability is key in our remote setup!
• Ability to work across multiple platforms and tools, especially Intercom
• A hands-on, efficient work ethic that gets things done; a proactive attitude to reach out in case of doubt or questions.
• A natural flair for communication, finding joy in interacting with people.
• A positive attitude in stressful situations, adept at handling multiple requests with patience.
• A preference for working fully remotely in an international and multicultural environment.

What We Offer

At Boundless, we offer:

• €25,000 - €29,000 gross/annually (depending on experience) + company benefits.
• Work remotely across Germany, the Netherlands, Portugal, Spain, the UK, or the US.
• Kit out your home office with a monthly budget for equipment, including a Macbook.
• Benefit from statutory healthcare and perks.
• Expand your knowledge and skillset with an annual learning & development budget.
• A work-life balance with access to Open Up, featuring coaching/counseling sessions annually, plus access to courses, digital resources, and roundtable discussions.
• Make the most of our paid time off and parental leave, plus your birthday off.
• Get to know your team during our company-wide events and international retreats.

Product Manager

$120k – $200k • 0.0% – 0.4%

We’re building Reflow, a workforce and workflow intelligence platform that helps teams understand and improve how work gets done. We’re at a stage where product decisions, execution, and delivery are inseparable — which means this role owns what we build, why we build it, and how it actually ships.

We’re looking for a founding Product Manager who can operate end-to-end: product strategy, prioritization, execution, and delivery. This is a hands-on role for someone who has built in very early-stage environments and thrives without guardrails.

What you’ll do

Own product direction and outcomes:

• Own product direction, roadmap, and prioritization — making tradeoffs across customer value, speed, and technical constraints.
• Turn ambiguous goals into clear problems, scopes, and shipped solutions.
• Be accountable for outcomes, not artifacts.

Run product execution and operations:

• Drive planning, sequencing, and timelines with engineering.
• Manage dependencies, unblock progress, and keep delivery on track.
• Own release planning, testing, rollouts, and post-launch learning.

Be deeply hands-on:

• Write product specs, workflows, and acceptance criteria.
• Review builds, test flows, and iterate with engineers in real time.
• Make fast calls when things are unclear or breaking.

Stay close to customers and partners:

• Talk to customers constantly: discovery, validation, onboarding, and support.
• Translate feedback into priorities and concrete product changes.
• Support partner setup, onboarding, and early integrations when needed.

Build early product systems:

• Establish how roadmap, prioritization, and execution work.
• Create lightweight processes that increase speed, not bureaucracy.
• Document decisions and patterns so the product can scale.

Who you are

• 5+ years of product management experience, with at least part of that in a very early-stage startup.
• Former founder, founding PM, or first/early product hire is strongly preferred.
• Proven ability to ship real products in ambiguous, resource-constrained environments.
• Comfortable owning execution details, not delegating them away.
• Strong technical and product judgment; engineers trust your calls.
• Bias toward action, clarity, and momentum.

Bonus points

• Experience with B2B SaaS, data, analytics, workflow, or platform products.
• Technical background or deep technical fluency.
• Experience owning integrations or partner-facing features.

Why join Reflow

• Founding-level ownership over product and execution.
• Direct access to founders and customers, zero layers.
• Real influence over product direction, roadmap, and delivery.
• Opportunity to grow into Head of Product as the company scales.
• Flexible setup (contract or full-time), high trust, high expectations.

This is a role for someone who wants to build the product, not manage around it — and who’s excited to do so in a true early-stage startup.

Commercialization Manager

Department: Commercial Operations  |  Reports To: Director of Commercial Operations & Strategy  |  Classification: Full-Time / Exempt

About the Role

The Commercialization Manager owns Korpack's new product introduction engine. From the moment a deal is won to the moment a program is stable and ready for handoff, this role is responsible for everything in between — the scope, the execution, the people, and the outcome.

This is not a coordination role. It is an execution leadership role. The Commercialization Manager ensures that every NPI program is properly scoped before it is priced, run correctly the first time, and transitioned cleanly to Customer Success when it's ready — not before. They lead a team of Developmental Project Managers and a Project Coordinator, and they are accountable for how that team performs.

Success here looks like first runs that go as planned, handoffs that Customer Success is proud to receive, and a commercialization function that the rest of the business can rely on to deliver without surprises.

What You Own

NPI Execution — Start to Stable

You own the full NPI lifecycle from post-award scoping through first-run execution and stabilization. Every program that enters your function needs to exit it in a state that Customer Success can own with confidence. You define what "ready" looks like, you hold your team to that standard, and you approve every transition out of your function personally.

Scope & Estimate Integrity

Before any program gets launched, it needs to be properly scoped. That is your responsibility. You ensure that all assumptions are complete, all timelines are realistic, and all execution requirements are understood. Incomplete or optimistic scopes that create downstream problems start here — and you prevent them.

DPM Team Leadership & Development

You directly manage the Developmental Project Manager team and the Project Coordinator. You set the standard for how projects are run, hold your team accountable for executing to that standard, and actively develop their ability to think like operators — not just coordinators. Your team's performance is your performance.

Launch & First-Run Success

You own what happens on the floor during first runs. That means being close enough to the work to know when something is at risk, intervening before problems become failures, and ensuring that every launch has what it needs to succeed. Rework, delays, and surprises during NPI are the metrics that tell you how well your function is working.

Handoff Quality to Customer Success

A clean handoff is not optional — it is the final deliverable of every program your team runs. Customer Success receives complete documentation, a stable execution model, and a clear picture of scope and parameters. Anything less is not a finished program. You own that standard and you enforce it before any transition is approved.

Cross-Functional Execution Alignment

Your team sits at the intersection of Sales Ops, Purchasing, Scheduling, QA, and Production. You ensure all of those functions are aligned before execution begins and that your DPMs are driving that coordination — not waiting for it. When alignment breaks down, you resolve it. When it can't be resolved at your level, you escalate with a recommendation.

Continuous Improvement

You pay attention to where programs fail, where rework happens, and where margin erodes — and you do something about it. You implement process improvements, standardize execution across your team, and build a commercialization function that gets better with every program it runs.

Core Responsibilities

·         Lead, coach, and develop the DPM team and Project Coordinator through regular performance feedback and hands-on support

·         Review and validate all project scopes before they enter the production — reject or rework any scope that is incomplete or unrealistic

·         Oversee execution of all NPI programs from kickoff through stabilization

·         Attend and lead key project milestones — kickoffs, first-run reviews, FAI, stabilization checkpoints

·         Approve launch readiness for all first production runs

·         Approve all handoffs from Commercialization to Customer Success — ensure documentation, scope, and execution model are complete

·         Monitor NPI OTIF, first-run success rate, and rework across the portfolio

·         Coordinate with Purchasing on material availability and lead time alignment prior to production

·         Partner with Sales Ops to ensure pricing inputs reflect execution realities

·         Identify patterns in launch failures or margin erosion and implement corrective actions

·         Maintain clear communication with the DIrector of Commercial Operations on program status, risk, and team performance

What You Bring

·         Proven experience leading project execution in a manufacturing, co-packing, or operations environment

·         Strong understanding of NPI processes — scoping, production planning, first-run management, and stabilization

·         A track record of holding teams and processes accountable to a high standard

·         The ability to assess execution risk quickly and act decisively to mitigate it

·         Strong cross-functional communication skills — you know how to align people across departments without losing urgency

·         Experience developing early-career project managers or operations professionals

·         Comfort working in ERP systems and managing documentation-heavy execution environments

How We Measure Success

The Commercialization Manager is measured at the function level — these are program and team outcomes, not individual project metrics.

·         NPI OTIF performance across all active programs

·         First-run success rate and reduction in launch-related rework

·         Scope accuracy — alignment between estimated and actual execution requirements

·         Handoff quality — completeness and stability of programs transitioned to Customer Success

·         DPM team performance and development

·         Margin adherence on NPI programs

How You Work

You are an execution owner. You set the standard, enforce it without exception, and develop the people around you to meet it. You are close enough to the work to know when something is off, decisive enough to act on it quickly, and experienced enough to know the difference between a risk worth taking and one that will cost the business. When programs run well, your team gets the credit. When they don't, you own it.

#LI-NN01

About This Opportunity

The company is a fast-growing, well-funded AI infrastructure business serving some of the world's largest media, advertising, and marketing organizations. Its platform runs agentic AI systems directly inside partners' own cloud environments, automating complex campaign, audience, and measurement workflows at enterprise scale.

This is a brand-new role, created to keep pace with the company's growth. The company already has a strong track record of renewing and expanding its enterprise accounts, and this position is being built to take that even further giving a dedicated owner the mandate to drive adoption, retention, and growth across a focused set of enterprise relationships.

What You'll Own

•      Take responsibility for a small portfolio of named enterprise accounts once they move past the proof-of-concept stage, turning an initial use case into a growing, reference-ready partnership.

•      Track account health across the full partner organization more teams live on the platform, more workflows in production, more of the business engaged and know exactly where each account stands at any time.

•      Get ahead of the client's next need: identify the next workflow or use case worth building before the client asks for it, and shape it into scoped, deliverable work.

•      Partner closely with the commercial/account-executive side of the business to turn realized value into renewals, references, and expansion new use cases, new business units, new contracted features.

•      Build real champions inside each client organization the people who will vouch for the platform internally when it matters.

•      Stay hands-on: configure workflows and onboard new teams yourself, working alongside an implementation/engineering team, so you remain credible and useful in the details.

•      Run the operating rhythm for your accounts quarterly business reviews, executive check-ins, and regular status updates that keep progress visible and wins recognized.

•      Watch for renewal risk early spot churn or adoption warning signs well before a renewal conversation and work with your commercial partner to address them.

•      Own a clear account plan for each relationship goals, challenges, success metrics, and timeline built together with the client and kept current.

•      Feed what you learn back to the product and engineering teams expansion patterns, gaps, and anything blocking adoption so the roadmap reflects what real accounts actually need.

What You Bring (Required)

•      4+ years in a customer-facing role at an enterprise software, technology, or agency organization, solutions consulting, engagement management, technical account management, customer success engineering, or a senior client-facing role on the agency side. (If your client-services background is agency-side, you should have been promoted at least once beyond an entry-level client-services position.)

•      A genuine track record of growing the accounts you've owned, with real numbers behind it think meaningfully above typical single-digit growth, ideally in a role where your compensation was tied to that performance. We'll ask about the story behind your numbers too, not just the headline percentage.

•      Comfort and credibility in front of senior client stakeholders you've run quarterly or executive business reviews before and you hold your own in the room.

•      A consulting mindset: you're comfortable taking an ambiguous, half-formed client need and turning it into a scoped, valuable outcome, whether that's in a workshop, a working session, or a boardroom.

•      You are a genuine, everyday user of modern AI tools comfortable configuring, demonstrating, and troubleshooting LLM-based and agentic systems with users at every skill level. This is a hard requirement: if you've only used AI as a chatbot or search engine and haven't gone deeper, this likely isn't the right fit yet though you don't need to be a career AI specialist.

•      At least one concrete example of creative problem-solving you can point to not just identifying a problem and proposing an answer, but actually seeing a solution through to reality (you don't need to have written the code yourself, but you need to have driven it).

•      Working comfort with SQL and with campaign, audience, or measurement data enough to handle first-line configuration and troubleshooting before looping in engineering.

Nice to Have

•      Direct experience inside the media or advertising industry how agencies are structured, how planning, audience, and measurement work actually flows, and how to speak the language of a strategist or analyst. If you don't have this yet but you've shown you can learn a new industry fast, that counts for a lot too.

•      A track record you can point to of account growth or expansion revenue specifically.

•      An existing network across media agency holding companies or independent agencies.

•      Hands-on experience building with large language models prototypes, evaluations, or agent workflows you can show, not just describe.

•      Previous experience at an early-stage startup.

Location & Travel

Fully remote, with a preference for candidates in the greater New York / East Coast area given where our client's partners are concentrated. Expect roughly 25% travel for onsite work with your accounts.

Why This Role

You'd be joining a small, high-trust team at a company operating at the leading edge of applied AI in a real high-stakes industry, not a demo environment, but production systems used by some of the largest players in media and advertising. It's early enough that your impact on both the client relationship and the product roadmap will be direct and visible, with the equity upside that comes with that stage.

Company is an equal opportunity employer committed to building a diverse and inclusive team.